To resolve the issue of eSound not working, you can follow these steps to troubleshoot and potentially fix the problem:

1. Restart the App: Close the eSound application completely and reopen it. This can often resolve minor bugs or glitches. Some users have reported that restarting the app helped with some problems they faced - learn more.

2. Check Internet Connection: Ensure that you have a stable and active internet connection. If your connection is weak or dropped, this can affect the app’s performance.

3. Clear Cache and Data:
- For Android: Go to Settings > Apps > eSound > Storage and tap Clear Cache. If this doesn’t resolve the issue, tap Clear Data.
- For iOS: You may need to uninstall and reinstall the app as iOS doesn’t directly allow clearing app cache.

4. Update the App: Make sure you are using the latest version of the eSound app. Go to the Google Play Store or Apple App Store and check for updates. Sometimes, issues are resolved in newer versions - learn more.

5. Check for Device Issues: Ensure that your device's operating system is up-to-date. Sometimes, compatibility issues arise when the device’s OS is outdated.

6. Reinstall the App: Uninstall the eSound app and then reinstall it from the Google Play Store or Apple App Store. This can help eliminate corrupted files or settings that might be causing the app not to work - learn more.

7. Contact Support: If the problem persists, consider reaching out to eSound’s support channels for assistance. They may be able to provide specific fixes or be aware of ongoing issues - learn more.

8. Explore Alternatives: If you are not able to resolve the issue with eSound, you might want to consider using alternative music streaming apps. Check user feedback and recommendations for similar apps that meet your needs - learn more.

By following these steps, you should be able to identify the issue with eSound and take appropriate actions to fix it.