[eSound] Music stop after playing one song

J
Jestina
8 months ago In eSound
Music stop after playing one song

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Pierre

Pierre is a Parisian-born full-stack developer with an insatiable passion for co...

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8 months ago

Hello! I see you're experiencing the issue where the eSound app stops playing after just one song. I'd love to help get that fixed for you.

To start, could you tell me if the app stops automatically after the first song, or does it stop when you try to play the next song? Also, are you using a playlist or just playing individual songs one after the other? Knowing this will help me narrow down the cause.

In the meantime, here are some basic steps we can try to resolve this issue on your Android 10 WebKit device:

1. Restart the App: Fully close the eSound app from the recent apps menu and reopen it. This can clear temporary glitches.

2. Clear Cache: Go to your device Settings > Apps > eSound > Storage, and tap on "Clear Cache." This removes temporary data that could cause playback problems.

3. Check for Updates: Make sure your eSound app is updated to the latest version from the Google Play Store to get any bug fixes.

4. Check Playback Settings: Within the app, verify if any shuffle or repeat settings might be affecting continuous play.

If you have already tried these steps, or if the issue persists, I can guide you through more advanced troubleshooting like reinstalling the app or checking account or device permissions.

Could you please confirm what you've tried so far and if the app shows any error messages when the music stops? That way, I can tailor the next steps for you.

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