Hi! I understand that flights you email to [email protected] are not showing up in the Flightview app on your Mac running OS X 10.15. Let me help get this sorted out for you.

First, just to confirm: Are you forwarding your itinerary confirmation emails directly from your email client to [email protected]? Also, can you tell me if you've noticed any error messages or unusual formatting in those emails? Sometimes, if the itinerary email format varies significantly from what Flightview expects, it may not upload properly.

Meanwhile, here are a few things you can try step-by-step:

1. Check the email format
Make sure the itinerary confirmation emails you are forwarding are from recognized sources and have the usual flight details displayed clearly—such as flight number, departure/arrival times, and airline. Flightview relies on parsing these details, so if the email looks different or has images instead of text, it might not process correctly.

2. Verify the forwarding email address
Double-check that the emails are forwarded exactly to [email protected], with no typos or spaces, from the email address registered to your Flightview account.

3. Allow time for processing
Once forwarded, it might take a few minutes for Flightview servers to process the email and update your Trips list in the app.

4. Update the Flightview app
Ensure your Flightview app is up to date on your Mac. Sometimes, outdated versions cause syncing issues.

5. Re-login to the app
Try logging out of your Flightview account in the app and logging back in. This can refresh syncing and trip loading.

If after trying these you still don’t see your flights, it could be an issue on Flightview’s backend or with how certain email itineraries are formatted. In that case, you might want to reach out for advanced support at [email protected] or [email protected].

Does this help so far? Let me know if you want me to guide you through any specific step or if you notice something specific about the emails you are forwarding.

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