Hi! I see that you’ve finished setting up your Evite but are having trouble completing the payment. Let’s get this sorted out together. To start, can you tell me if you’re trying to pay within the Evite app on your iPhone running iOS 18.6.2? Also, are you seeing any error messages or prompts when you try to pay?

Meanwhile, here are some initial steps to try:

1. Ensure your payment information is up to date in your Apple ID settings, as the Evite app often uses that for in-app payments.
2. Close the Evite app completely and then reopen it—sometimes a quick restart can refresh the app’s connection.
3. Make sure your internet connection is stable, preferably via Wi-Fi or a strong cellular signal.
4. Check if the app has any pending updates in the App Store and update it if needed.

If these don’t help and you’re still asked to pay again despite having completed the process, it might be an issue with how the Evite system is recognizing your purchase or account entitlements. In that case, contacting Evite’s customer support directly would be the next best step—they can check your account and resolve payment recognition issues from their end.

I can guide you on how to do that if you want. Does any of this match what you’re experiencing? Let me know more, and we’ll get it fixed!

Actually the page won’t scroll up to where I can try to pay

Thanks for sharing that the payment page won’t scroll up so you can’t reach the payment section. That definitely sounds like a tricky UI issue. Since you’re on an iPhone with iOS 18.6.2, here are some tailored steps we can try to fix the scrolling problem in the Evite app:

1. Force close and relaunch the app: Sometimes the app’s interface just glitches. Swipe up from the bottom (or double press Home, if applicable), then swipe the Evite app off the screen to close it completely. Reopen it and see if the page scrolls normally.

2. Rotate your iPhone: Turn your phone from portrait to landscape mode, then back again. This can sometimes cause the app layout to refresh and allow scrolling.

3. Check for app updates: Open the App Store, tap your profile icon, scroll down to Evite, and update it if an update is available.

4. Clear cache by logging out and back in: Log out of your Evite account in the app, close the app, reopen it, and then log back in. That can help reset session data.

5. Use Safari instead: If the app still won’t scroll properly, try opening https://www.evite.com in Safari on your iPhone and see if you can complete payment through the mobile website instead.

If none of these resolve the issue, it could be a bug with the Evite app’s interface on iOS 18.6.2. In that case, contacting Evite support at [email protected] or via their help center would be the best course. They may already have a fix or workaround specific to this problem1 2.

Let me know if you want me to walk you through any of these steps or further assist! Are you able to try scrolling after closing and reopening the app?