Hi there! I see that your Poke Genie app is having trouble recognizing many Pokémon, especially those from multiple regions. I want to make sure I fully understand your situation—are you referring to the regional forms like Alolan or Galarian Pokémon, or is the issue affecting standard Pokémon as well? Also, do you notice the app failing to identify Pokémon from screenshots, scans, or both?

Meanwhile, I can guide you through some steps that usually help with recognition issues involving multiple regional Pokémon forms:

1. Update the App: Confirm your Poke Genie app is updated to the latest version from the App Store. Updates often include fixes for recognition and regional form support.

2. Check Scan Environment: Ensure you’re scanning Pokémon in good lighting and with clear screenshots or camera captures, as recognition accuracy depends on image clarity.

3. Manually Select Problematic Pokémon: When automatic recognition fails for regional forms (e.g., Tauros’ different forms or other regional types), you may need to manually pick the correct form in the app to help Poke Genie learn and adapt.

4. Clear Scan History: Sometimes clearing cached data can resolve recognition glitches. You can find this under Scan History—try deleting all scans and then restarting the app.

5. Reinstall the App: If issues persist, uninstall and reinstall Poke Genie. That can help reset app files that might have become corrupted.

6. Account Sync: Ensure your Pokémon Go account and Poke Genie are properly synced, as recognition could fail if data mismatches occur.

If you’ve tried any of these or if you have more details on exactly which Pokémon or scenarios cause failures, let me know so I can guide you with more precise steps. Also, certain known issues with regional forms not being automatically detected accurately have been reported by other users, sometimes requiring manual intervention1 2.

Does this help so far? Would you like me to walk you through any specific step?