Hi there! I understand that your Audiomack app crashes whenever you turn on mobile data. That sounds inconvenient! To help you better, could you confirm if you’re experiencing this only when switching to mobile data, or does the app also crash under Wi-Fi or airplane mode? Also, have you tried any fixes already?
Meanwhile, here are some steps you can try to resolve the app crashing when mobile data is on on your Android 10 device with WebKit browser:
1. Update the Audiomack app: Make sure you have the latest version. Updates often include bug fixes for crashes related to connectivity.
2. Close other running apps: Sometimes other apps running in the background can interfere. Fully close all apps and then open Audiomack.
3. Clear app cache and data: - Go to Settings > Apps > Audiomack. - Tap on Storage. - Clear Cache first and test. - If the problem persists, Clear Data (this resets app preferences but won’t delete your Audiomack account).
4. Check Mobile Data Permissions for Audiomack: - Go to Settings > Apps > Audiomack > Data Usage. - Ensure Mobile Data is allowed.
5. Disable Adaptive Battery or Battery Optimization for Audiomack: - Go to Settings > Battery > Adaptive Battery (if available) and disable it for Audiomack. - Or, under Battery Optimization, exclude Audiomack so it’s not restricted when mobile data is used.
6. Reset Network Settings: - Go to Settings > System > Reset Options > Reset Wi-Fi, mobile & Bluetooth. - This can fix network-related glitches causing app crashes.
7. Reinstall the Audiomack app: - Uninstall the app completely. - Restart your device. - Download and install the latest Audiomack version from Play Store.
If after these steps the app still crashes exactly when mobile data is enabled, it may be something deeper like a compatibility glitch or network conflict. In that case, please let me know, and I can guide you through advanced troubleshooting or help escalate to Audiomack support.
Are you able to try these and tell me the results? I’m here to get this sorted for you!
Thanks for sharing that again! Since your Audiomack app crashes specifically when you turn on mobile data on your Android 10 WebKit device, it sounds like there may be a network permission or battery optimization conflict causing this.
Here’s a tailored step-by-step guide to try next:
1. Check Mobile Data Permission - Go to Settings > Apps > Audiomack > Data Usage. - Make sure that Mobile Data is allowed, so the app has permission to use your data connection.
2. Disable Battery Optimization for Audiomack - Go to Settings > Battery > Battery Optimization (or Adaptive Battery). - Find Audiomack and select Don’t optimize or turn off any restrictions. This ensures the system isn’t shutting down Audiomack when switching to mobile networks, as battery savers sometimes erroneously stop apps.
3. Clear Cache and Data - Go to Settings > Apps > Audiomack > Storage. - Tap Clear Cache first and see if the app works better. If not, try Clear Data (don’t worry, this won’t delete your account, just reset app preferences).
4. Reset Network Settings - Go to Settings > System > Reset Options > Reset Wi-Fi, mobile & Bluetooth. - This resets network settings and can fix glitches affecting data connections.
5. Update or Reinstall Audiomack - Make sure your app is up-to-date via the Play Store. - If issues persist, uninstall it, restart the phone, then reinstall.
If after trying these the problem remains, it could be a more specific conflict with your device or mobile network settings, and contacting Audiomack support directly might be the next best step.
For more detailed tips, Audiomack’s official troubleshooting suggests similar fixes like checking connection stability and clearing app data to solve app crashes when switching networks1.
Feel free to try this and let me know how it goes! Are you satisfied with the solution I provided?
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Grace Wilson
Grace coordinates cross-functional teams to deliver software on time. She’s also...
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Hi there! I understand that your Audiomack app crashes whenever you turn on mobile data. That sounds inconvenient! To help you better, could you confirm if you’re experiencing this only when switching to mobile data, or does the app also crash under Wi-Fi or airplane mode? Also, have you tried any fixes already?
Meanwhile, here are some steps you can try to resolve the app crashing when mobile data is on on your Android 10 device with WebKit browser:
1. Update the Audiomack app: Make sure you have the latest version. Updates often include bug fixes for crashes related to connectivity.
2. Close other running apps: Sometimes other apps running in the background can interfere. Fully close all apps and then open Audiomack.
3. Clear app cache and data:
- Go to Settings > Apps > Audiomack.
- Tap on Storage.
- Clear Cache first and test.
- If the problem persists, Clear Data (this resets app preferences but won’t delete your Audiomack account).
4. Check Mobile Data Permissions for Audiomack:
- Go to Settings > Apps > Audiomack > Data Usage.
- Ensure Mobile Data is allowed.
5. Disable Adaptive Battery or Battery Optimization for Audiomack:
- Go to Settings > Battery > Adaptive Battery (if available) and disable it for Audiomack.
- Or, under Battery Optimization, exclude Audiomack so it’s not restricted when mobile data is used.
6. Reset Network Settings:
- Go to Settings > System > Reset Options > Reset Wi-Fi, mobile & Bluetooth.
- This can fix network-related glitches causing app crashes.
7. Reinstall the Audiomack app:
- Uninstall the app completely.
- Restart your device.
- Download and install the latest Audiomack version from Play Store.
If after these steps the app still crashes exactly when mobile data is enabled, it may be something deeper like a compatibility glitch or network conflict. In that case, please let me know, and I can guide you through advanced troubleshooting or help escalate to Audiomack support.
Are you able to try these and tell me the results? I’m here to get this sorted for you!
Anytime i tuin my Data on audiomark is going to stop
Grace Wilson
Grace coordinates cross-functional teams to deliver software on time. She’s also...
Followed by
Thanks for sharing that again! Since your Audiomack app crashes specifically when you turn on mobile data on your Android 10 WebKit device, it sounds like there may be a network permission or battery optimization conflict causing this.
Here’s a tailored step-by-step guide to try next:
1. Check Mobile Data Permission
- Go to Settings > Apps > Audiomack > Data Usage.
- Make sure that Mobile Data is allowed, so the app has permission to use your data connection.
2. Disable Battery Optimization for Audiomack
- Go to Settings > Battery > Battery Optimization (or Adaptive Battery).
- Find Audiomack and select Don’t optimize or turn off any restrictions.
This ensures the system isn’t shutting down Audiomack when switching to mobile networks, as battery savers sometimes erroneously stop apps.
3. Clear Cache and Data
- Go to Settings > Apps > Audiomack > Storage.
- Tap Clear Cache first and see if the app works better. If not, try Clear Data (don’t worry, this won’t delete your account, just reset app preferences).
4. Reset Network Settings
- Go to Settings > System > Reset Options > Reset Wi-Fi, mobile & Bluetooth.
- This resets network settings and can fix glitches affecting data connections.
5. Update or Reinstall Audiomack
- Make sure your app is up-to-date via the Play Store.
- If issues persist, uninstall it, restart the phone, then reinstall.
If after trying these the problem remains, it could be a more specific conflict with your device or mobile network settings, and contacting Audiomack support directly might be the next best step.
For more detailed tips, Audiomack’s official troubleshooting suggests similar fixes like checking connection stability and clearing app data to solve app crashes when switching networks1.
Feel free to try this and let me know how it goes! Are you satisfied with the solution I provided?