[The Sun] No Internet Connection on entering numbers

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Robert Kennedy
2 months ago In The Sun
No Internet Connection on entering numbers

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Alice Johnson

Alice is a Full-Stack developer who loves crocheting and coffee. She constantly...

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2 months ago

Hi there! I understand you're getting a "No Internet Connection" error when entering numbers in The Sun app. Could you please clarify what you mean by "entering numbers"? For example, are you inputting numbers in a phone number field, a code, or somewhere else within the app? Also, are you connected to Wi-Fi or mobile data when this happens?

Meanwhile, I can suggest some initial steps to try:

1. Check your internet connection: Make sure your device is actually connected to the internet via Wi-Fi or mobile data.
2. Close and reopen the app: Sometimes restarting the app can resolve temporary connection glitches.
3. Restart your device: This helps refresh network settings.
4. Clear the app cache/data: On Windows, you can try clearing temporary files or reset the app from the settings.
5. Check app permissions: Ensure the app has permission to access the internet.

Could you confirm which steps you've tried or provide more details on the exact action leading to the error? That way, I can guide you further!

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