Hi! I see you're having trouble getting the Zelivonic Series & Movies app to work on your phone. I'd be happy to help you troubleshoot this.

To start, could you tell me a bit more about what exactly happens when you try to use the app? For example:
- Does the app fail to open at all or does it crash?
- Do you see any error messages?
- Is the app stuck on loading or does it freeze at some point?
- Have you tried using the app while connected to Wi-Fi versus mobile data?

Once I have a clearer picture, I can guide you step-by-step through some fixes tailored to your WebKit-based Android 10 device.

In the meantime, here are some simple initial steps you can try which often resolve app issues:

1. Restart your phone by holding the power button for about 30 seconds and selecting Restart. This refreshes the system and can fix minor glitches.

2. Force close the Zelivonic app completely: Open your phone’s Settings > Apps > find Zelivonic > tap Force Stop.

3. Clear the app cache, which can fix corrupted temporary data: Settings > Apps > Zelivonic > Storage > Clear Cache.

4. If the problem persists, clear app data as well (this resets the app but may log you out): Settings > Apps > Zelivonic > Storage > Clear Data.

5. Check for any available updates for the app in the Play Store and install them.

6. Ensure your phone’s system is up to date: Settings > System > System Update.

Have you already tried any of these? Let me know what you observe and we can take it from there!