[earnify] When I go to register after putting in the 6 digit number and I click continue....nothing happens.

M
Mark Regina
1 year ago In earnify
When I go to register after putting in the 6 digit number and I click continue....nothing happens.

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56 Points 7 Followers
Charlotte Green

Charlotte crafts beautiful digital experiences. Her creative mind enjoys blendin...

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1 year ago

Hi there! It sounds like you're having trouble moving past the registration step after entering the 6-digit code. I’d be more than happy to help you with this!

First, could you please let me know if you encounter any error messages when you click "continue"? Also, have you tried refreshing the page or clearing the cache of your browser to see if that helps with the registration process?

This might sound simple, but often it's a good first step! If the problem persists, I can guide you through some further troubleshooting steps. Let me know!

M
Mark Regina
1 year ago

No other messages come up.

user
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56 Points 7 Followers
Charlotte Green

Charlotte crafts beautiful digital experiences. Her creative mind enjoys blendin...

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1 year ago

Thanks for the details! Since you're not seeing any error messages, let's try a few troubleshooting steps to see if we can get past the registration process. Here’s what we can do:

1. Clear Cache and Cookies:
- Go to your browser's settings on your Android device.
- Find the section for "Privacy" or "Storage."
- Look for "Clear Browsing Data" or "Clear Cache and Cookies" and select that option. Make sure to choose "All time" to remove all stored data.
- After clearing, try entering the 6-digit code and clicking continue again.

2. Check for Browser Updates:
- Open the Google Play Store.
- Search for your browser (like Chrome or whichever you're using).
- If there's an option to "Update," go ahead and update it. Then restart your browser and try again.

3. Try a Different Browser:
- If you’re using one browser, try a different one like Chrome, Firefox, or any other you might have installed. Sometimes, environments can behave differently across browsers.

4. Restart Your Device:
- Restarting your Android device can help refresh the system and clear any temporary glitches that might be preventing the registration from progressing.

5. Check Network Connection:
- Ensure you have a stable internet connection. You can switch between Wi-Fi and mobile data to see if that makes a difference.

If you're still facing the issue after trying these steps, there could be more advanced settings we may need to check. Just let me know how it goes, and we can explore further options!

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