Hi! I understand you have solar panels installed but your OG&E electric bill has never dropped to zero even during very hot summer weather when you'd expect your solar usage to cover it all. I'd like to help figure this out with you.

To clarify, are you seeing a positive charge on your OG&E bill every month despite high solar production? Also, do you use the OG&E app or website to track your solar generation and usage separately? Sometimes the numbers from solar production apps and the utility bill might look different. The bill reflects net metering rules and other charges beyond just energy consumption.

Here’s a common situation and what you can check:

1. Net Metering & True-Up: Even if you generate a lot of solar power, you might still draw electricity from the grid during certain times (like nighttime or cloudy days). The utility credits your account for excess solar power sent to the grid, but the billing happens on a monthly cycle with a possible "true-up" period yearly where they settle your net usage and credits. So your bill may rarely be zero each month but offset over time.

2. Solar Credits and Usage: The solar app might show energy production but not how much you imported from or exported to the grid. Your bill factors in both usage from solar and grid along with any fixed charges.

3. Fixed and Other Charges: Some portion of your bill might include fixed monthly fees or other charges unrelated to how much power you used or generated.

Steps you can try to understand your billing better:

- Log in to your OG&E online account or app and check the detailed billing statement. Look for terms like “net energy used,” “net metering credits,” and any fixed fees.
- Compare the energy production report from your solar system app to the net usage on your OG&E statement.
- Check if OG&E provides a yearly “true-up” date when they reconcile solar credits versus your grid usage.
- If you have questions about specific charges, you can contact OG&E customer support for a detailed explanation.

More details on why solar bills and app reports can differ and how net metering works are explained in this article: Why Your Bill Doesn't Match Your Solar App? [1].

Would you like me to walk you through locating and interpreting the detailed usage and billing info on your OG&E account portal? Also, let me know if you already checked your billing statements or the solar app tallies, and what you found. That way I can guide you more specifically!