[CompanyCam] Taking too long loading. Not running normally.

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Mr gutter
7 months ago In CompanyCam
Taking too long loading. Not running normally.

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Grace Wilson

Grace coordinates cross-functional teams to deliver software on time. She’s also...

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7 months ago

Hi there! It sounds like the CompanyCam app is taking a long time to load and isn't running smoothly on your Windows device. To get us started, could you tell me if you're using the app via a browser on your Windows 10 WebKit-based device or an installed app? Also, have you noticed if this happens all the time or just occasionally? Any recent changes or updates before this problem started?

In the meantime, here’s a step-by-step approach to help improve the loading and performance:

1. Clear Your Browser Cache: Since you’re on Windows 10 using a WebKit-based browser, clearing the browser cache can often resolve slow load times by removing old temporary data that might be causing conflicts. You can usually do this from your browser's settings under Privacy or History.

2. Check Your Internet Connection: Ensure you have a stable internet connection. Sometimes flaky or slow networks cause apps to load slowly.

3. Update the Browser/App: Verify your browser or CompanyCam app is updated to the latest version. Updates often fix bugs affecting performance.

4. Disable Browser Extensions: Sometimes browser add-ons or extensions interfere with app loading. Try disabling them temporarily to see if that helps.

5. Restart Your Device: This can clear any lingering temporary problems on your Windows 10 device.

If you’ve tried these or need instructions for your specific browser, just let me know! We can also look into app version checking and other advanced troubleshooting as needed.

Are you satisfied with this initial plan, or have you already attempted some of these steps?

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