[CompanyCam] Cant download photos to outside emails

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katrina Cobo
2 months ago In CompanyCam
cant download photos to outside emails

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Henry Adams

Henry breaks software for a living to ensure quality. He’s a big puzzle fanatic...

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2 months ago

Hi there! I understand you’re having trouble downloading photos from the CompanyCam app to external email solutions. I’d like to get a bit more detail to help you better.

- Are you trying to directly download the photos and then attach them to an email outside of CompanyCam?
- Or are you trying to share photos from CompanyCam to an external email address using the app?
- Also, which email service or client are you using to receive these photos?

Once I have a better idea of the exact step or flow that’s failing, I can guide you through the right process or troubleshooting steps.

Meanwhile, here’s a general approach that users often find helpful to download photos:

1. Open the Project in CompanyCam where your photos are.
2. Click on the three dots in the top right corner of the project and select “Download All Photos” or choose specific photos to download individually.
3. The photos should save to your device, from where you can manually attach them to your external email client.

Another thing to check is whether your device settings or security settings are preventing the app from accessing the photo gallery or saving photos to your device. That sometimes blocks the download step.

Does this align with what you’re trying to do? Let me know what exactly happens when you try to download or send photos, including any error messages or behaviors. That’ll help me tailor the fix for you.

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