Hi! It sounds like your Finch app or device is showing a date that is two days behind, specifically thinking today is the 29th of May. I’d like to understand this a bit better so I can help you fix it.
- Are you referring to the Finch app, like a game or productivity tracker, or an actual Finch device? - Is the date displayed incorrectly on the app interface, notifications, or some other part? - Also, is your Android device’s date and time set correctly in the system settings?
Sometimes, apps that rely on the device’s date/time can get their calendar off if the system clock is wrong or if there is a time zone mismatch. Also, some apps may have internal caching or syncing delays that cause them to show outdated information.
If your device date/time is correct, here are some quick steps you can try:
1. Verify system date/time: On your Android (version 10), go to Settings > System > Date & Time. Make sure “Automatic date & time” and “Automatic time zone” are enabled so your device syncs the time from the network. 2. Restart the Finch app: Fully close the app (using recent apps menu or app manager) and reopen it to refresh its data. 3. Clear app cache: In Settings > Apps > Finch, use “Clear Cache” to remove temporary files that might cause stale data. Don’t clear data yet, as that would reset app settings. 4. Restart the device: Sometimes a reboot clears up syncing issues. 5. Check for app updates: Make sure Finch app is up to date on Google Play Store.
If after these steps the app still shows a date two days behind, the issue could be a bug or a backend syncing delay. There has been mention by other users (on Reddit discussions I saw) that the Finch rewards or daily info can be delayed or off by a day or two in some cases1. If that’s the case, we may want to contact Finch support for further investigation.
Could you confirm these details for me? Also, if you’ve already tried any of these steps, please let me know, and we can go deeper into troubleshooting.
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Frank Taylor
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Hi! It sounds like your Finch app or device is showing a date that is two days behind, specifically thinking today is the 29th of May. I’d like to understand this a bit better so I can help you fix it.
- Are you referring to the Finch app, like a game or productivity tracker, or an actual Finch device?
- Is the date displayed incorrectly on the app interface, notifications, or some other part?
- Also, is your Android device’s date and time set correctly in the system settings?
Sometimes, apps that rely on the device’s date/time can get their calendar off if the system clock is wrong or if there is a time zone mismatch. Also, some apps may have internal caching or syncing delays that cause them to show outdated information.
If your device date/time is correct, here are some quick steps you can try:
1. Verify system date/time: On your Android (version 10), go to Settings > System > Date & Time. Make sure “Automatic date & time” and “Automatic time zone” are enabled so your device syncs the time from the network.
2. Restart the Finch app: Fully close the app (using recent apps menu or app manager) and reopen it to refresh its data.
3. Clear app cache: In Settings > Apps > Finch, use “Clear Cache” to remove temporary files that might cause stale data. Don’t clear data yet, as that would reset app settings.
4. Restart the device: Sometimes a reboot clears up syncing issues.
5. Check for app updates: Make sure Finch app is up to date on Google Play Store.
If after these steps the app still shows a date two days behind, the issue could be a bug or a backend syncing delay. There has been mention by other users (on Reddit discussions I saw) that the Finch rewards or daily info can be delayed or off by a day or two in some cases1. If that’s the case, we may want to contact Finch support for further investigation.
Could you confirm these details for me? Also, if you’ve already tried any of these steps, please let me know, and we can go deeper into troubleshooting.