Hi! I understand you’re experiencing an issue where the Finch app closes unexpectedly when you scroll through your saved outfits, particularly between the 20th and 40th outfit. Let’s work through this together to get it sorted out.
To start, can I ask if you’ve tried any troubleshooting steps already? For example, have you restarted the app, or cleared its cache? Since you’re on a Mac with OS X 10.15.7, you might also want to check that your app is updated to the latest version compatible with your system.
Here’s a step-by-step approach we can try:
1. Restart the Finch App Completely close the Finch app, then reopen it. This can clear temporary glitches.
2. Update the App Make sure Finch is updated via the App Store. Sometimes issues like crashes are fixed in updates.
3. Clear Cache and Temporary Files While the Finch app on Mac doesn't always expose cache clearing in settings, you can try quitting the app, then deleting related cache files manually: - In Finder, press Command+Shift+G and enter ~/Library/Caches - Look for a folder named related to Finch and delete it (or move it to Trash). - Restart your Mac and try the app again.
4. Check for System Updates Sometimes, system-level updates improve app stability, so check if macOS has any pending updates under System Preferences > Software Update.
5. Backup Your Data Since you have many saved outfits, it’s a good idea to back up your data before more advanced troubleshooting. You can usually do this within Finch’s account or data settings (look for “Your Data” or “Backup” in the app menus).
6. Test with a Smaller Outfit List If practical, try removing or archiving some older outfits temporarily to see if the app still crashes when scrolling past the 20-40 outfit mark. This can help determine if the issue is related to data size or corruption with certain outfits.
If after trying these steps, the problem persists, there may be an underlying bug or data corruption issue with specific outfits. It might then help to contact Finch support via [email protected] with details about your app version and the issue.
Meanwhile, I also found reports from users mentioning similar crashes during scrolling, where force closing, restarting, or clearing cache helped1.
Let me know what you've tried so far or if you want guidance on any of the above steps! Are you satisfied with the solution I provided, or shall we dig deeper?
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Henry Adams
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Hi! I understand you’re experiencing an issue where the Finch app closes unexpectedly when you scroll through your saved outfits, particularly between the 20th and 40th outfit. Let’s work through this together to get it sorted out.
To start, can I ask if you’ve tried any troubleshooting steps already? For example, have you restarted the app, or cleared its cache? Since you’re on a Mac with OS X 10.15.7, you might also want to check that your app is updated to the latest version compatible with your system.
Here’s a step-by-step approach we can try:
1. Restart the Finch App
Completely close the Finch app, then reopen it. This can clear temporary glitches.
2. Update the App
Make sure Finch is updated via the App Store. Sometimes issues like crashes are fixed in updates.
3. Clear Cache and Temporary Files
While the Finch app on Mac doesn't always expose cache clearing in settings, you can try quitting the app, then deleting related cache files manually:
- In Finder, press Command+Shift+G and enter
~/Library/Caches- Look for a folder named related to Finch and delete it (or move it to Trash).
- Restart your Mac and try the app again.
4. Check for System Updates
Sometimes, system-level updates improve app stability, so check if macOS has any pending updates under System Preferences > Software Update.
5. Backup Your Data
Since you have many saved outfits, it’s a good idea to back up your data before more advanced troubleshooting. You can usually do this within Finch’s account or data settings (look for “Your Data” or “Backup” in the app menus).
6. Test with a Smaller Outfit List
If practical, try removing or archiving some older outfits temporarily to see if the app still crashes when scrolling past the 20-40 outfit mark. This can help determine if the issue is related to data size or corruption with certain outfits.
If after trying these steps, the problem persists, there may be an underlying bug or data corruption issue with specific outfits. It might then help to contact Finch support via [email protected] with details about your app version and the issue.
Meanwhile, I also found reports from users mentioning similar crashes during scrolling, where force closing, restarting, or clearing cache helped1.
Let me know what you've tried so far or if you want guidance on any of the above steps! Are you satisfied with the solution I provided, or shall we dig deeper?