Hi there! I see your PS Remote Play app keeps crashing after about a minute. That definitely shouldn’t be happening, so let’s try to get it sorted.

Just to make sure I’m on the right track—are you seeing the crash consistently after exactly one minute, or does it vary a bit? Also, what version of the Remote Play app are you using? And have you made sure your Windows 10 is fully updated?

In the meantime, here’s a step-by-step approach that should help fix crashes like this on Windows:

1. Sign Out and Sign Back In
Log out from the Remote Play app and then sign back in. Sometimes the session gets corrupted, and this resets it nicely.

2. Restart the App
Fully close the Remote Play app (check in Task Manager to ensure it’s not running in the background) and then open it again.

3. Delete Local App Data
Go to C:\Users\[Your Windows Username]\AppData\Local and delete the PS Remote Play folder. This clears out any corrupt cached files.

4. Reinstall Visual C++ Redistributable
The app depends on some Microsoft Visual C++ libraries. Make sure you have the latest supported x86 version installed from Microsoft’s site (this step fixed issues for many users).

5. Reinstall the Remote Play App
Uninstall the app completely via Windows Settings, then download and install the latest version from the official Sony website.

6. Deactivate and Reactivate Your PS Console
On your PlayStation console, go to Settings > Account Management > Activate as Your Primary PS4/PS5 and deactivate it. Then reactivate it — this can refresh device authorization.

If you've already tried some of these, let me know which steps you’ve done so I can suggest what to try next.

Does this sound doable? I’m here to help guide you through any of these steps!

Also, feel free to share if you get any error messages or crash details, that could help me dive deeper.

Looking forward to getting you back to gaming smoothly!

Are you satisfied with this plan so far?