Hi! I understand the GoodShort app is freezing on your iPhone running iOS 18.6.0. Let’s work together to get this fixed.

First, can you tell me if the app freezes immediately when you open it or only when you try to do something specific, like watching a video or unlocking content? Also, have you tried any fixes so far?

Meanwhile, here’s a step-by-step approach we can try:

1. Force Quit the GoodShort app:
- Swipe up from the bottom of your screen and pause in the middle to open the app switcher.
- Find the GoodShort app preview and swipe it up to close it completely.
- Then reopen the app to see if it runs smoothly.

2. Restart your iPhone:
- Press and hold the side button and either volume button until the power off slider appears.
- Slide it to power off. Wait 30 seconds, then press and hold the side button to turn the phone back on.

3. Update the GoodShort app and iOS:
- Open the App Store, tap your profile icon, scroll down to see if GoodShort has an update.
- Also check in Settings > General > Software Update to make sure your iOS is fully updated.

4. Clear app cache or reinstall the app (since iOS doesn’t have a direct "clear cache" option, reinstalling helps):
- Tap and hold the GoodShort app icon, then select “Remove App” > “Delete App.”
- Re-download GoodShort from the App Store and log in again.

5. Restore purchases in the app settings if you have subscriptions or paid features. Sometimes the app freezing relates to subscription verification glitches.

If these steps don't resolve the freezing, please let me know exactly when the app freezes or if you see any error messages. We can take a deeper look or escalate the issue. Also, if you want, I can share the contact email for GoodShort support for direct assistance.

Are you able to try these steps now? Let me know how it goes!

Frozen when opening app

Thanks for letting me know that the GoodShort app freezes right when you open it on your iPhone with iOS 18.6.0. Since it’s freezing immediately at launch, let's focus on some targeted steps to address this:

1. Force Quit the App and Restart Your Phone
- Double-click the Home button or swipe up from bottom and pause to open the app switcher. Swipe GoodShort off the screen to close it fully.
- Then restart your iPhone (press and hold the side button and volume button until power off slider appears, slide to power off, wait 30 seconds, then turn it back on).

2. Check for App Updates
- Open the App Store, tap your profile icon at the top right, scroll down to see if GoodShort has an update, and install it if available.

3. Reinstall the GoodShort App
- Since the app crashes on launch, deleting and reinstalling often solves corrupted app files. Tap and hold the GoodShort icon, select "Remove App" > "Delete App," then reinstall from the App Store.

4. Check iPhone Storage
- If your iPhone is running low on storage, some apps may not function properly. Go to Settings > General > iPhone Storage to check if you have enough free space (at least a few hundred MB free is good).

5. Reset Network Settings (Sometimes app launch issues relate to connectivity)
- Go to Settings > General > Reset > Reset Network Settings. Note this will remove saved Wi-Fi passwords, so be prepared to reconnect to Wi-Fi.

If these steps don’t fix the freezing on startup, it’s possible there may be a server-side issue or a bug in the current app version compatible with iOS 18.6.0. In that case, contacting GoodShort support directly at [email protected] for help with your account or checking if an app update is pending is a good next step.

Would you like me to walk you through these steps one by one, or have you already tried some of these? Let me know how you'd like to proceed!

Latest updates for GoodShort app?

Thanks for asking about the latest updates for the GoodShort app as of October 2023. From what I found, the GoodShort app is regularly updated to improve performance and add content, but the most recent publicly noted app update on the Apple App Store was actually in July 2025, so it’s quite up to date beyond October 2023. The app focuses on delivering original short dramas and movies and has good ratings2 8.

If your app is freezing on launch, it might be worth checking that you have the latest version installed from the App Store, as updates often include bug fixes that address such issues.

Would you like me to guide you through verifying and updating your GoodShort app on your iPhone?

How to install the latest GoodShort update?

How to install the latest GoodShort update?

Great question! To install the latest update of the GoodShort app on your iPhone running iOS 18.6.0, just follow these simple steps:

1. Open the App Store on your iPhone.
2. Tap your profile icon in the top right corner.
3. Scroll down to the section called Available Updates.
4. If GoodShort appears in the list, tap the Update button next to it.
5. If it’s not listed there, you can also use the Search tab to find GoodShort, then tap Update if the button shows up instead of Open.

After the update finishes, you can open the app again to see if the freezing issue has been resolved.

If you don’t see an update available, it means you already have the latest version installed. In that case, we can try some other troubleshooting steps.

Let me know if you'd like me to guide you through these steps or if you encounter anything unusual!

GoodShort on the App Store