Hi! I understand your SiriusXM app is stuck and won’t play, right? To help you better, can you tell me if this is happening on the web player through your browser or a downloaded app on your Windows 10 device? Also, have you noticed any error messages, or has it been just frozen?

Meanwhile, here are some initial troubleshooting steps you can try on your Windows 10 setup with the WebKit browser:

1. Log out and Log Back In: Sometimes, the app might have connection issues that simple logout/login fixes.
2. Clear Browser Cache and Cookies: Cached data can cause issues loading the player properly.
3. Close and Reopen the Browser: Completely shut down the browser, then open a fresh window and try the SiriusXM web player again via https://siriusxm.com/player.
4. Restart Your Computer: This refreshes system resources and network connections.

If these don’t work, we can try reinstalling the app if you use a desktop app. If you’re on the web player, we can dig into browser-specific settings next. Let me know what you’ve already tried or if you need step-by-step help with any of these!