If you're experiencing issues with videos not playing in the Substack app on your iPhone 16, follow these steps to troubleshoot and resolve the issue:

1. Restart the App: Close the Substack app completely and reopen it. This can sometimes resolve minor glitches affecting video playback.

2. Check for Updates: Ensure that both your iPhone and the Substack app are up to date.

- To update your iPhone, go to Settings > General > Software Update.
- To update the Substack app, open the App Store, go to your profile icon at the top right, and swipe down to refresh. This will show any pending updates.

3. Reload Content: If the video is embedded in a newsletter, you can try refreshing the content. You may do this by navigating away from the Substack post and then returning to it.

4. Clear App Cache: Sometimes, clearing the app's cache can resolve video playback issues. To do this:

- Go to Settings, scroll down and tap on Substack.
- If there are options for clearing cache or data directly, utilize those options.

5. Internet Connectivity: Ensure your internet connection is stable. You can toggle Airplane mode on and off to reset the network connection.

6. Test in Safari: If videos aren’t playing in the app, open Safari and navigate to the Substack website. This will help determine if the issue is specific to the app or affects all platforms.

7. Reset All Settings: If the issue persists, consider resetting all settings on your iPhone.

- Go to Settings > General > Transfer or Reset iPhone > Reset > Reset All Settings. This will not erase your personal data, but it will reset system settings like Wi-Fi passwords.

8. Contact Support: If none of the above steps work, your next option is to contact Substack support or visit the Substack community forums for additional assistance. There may be a specific issue affecting how videos are displayed on certain iPhone models, with users reporting similar problems in their experiences.

For further insights or user experiences related to this issue, you can check discussions on Reddit about similar video playback problems with Substack on iOS devices - learn more - learn more - learn more.

iPhone 16 settings for Substack video issues

For resolving Substack video playback issues on your iPhone 16, consider the following settings and adjustments:

1. Update the Substack App:
- Ensure you have the latest version of the Substack app installed. Open the App Store, tap on your profile icon at the top right, and swipe down to check for updates.

2. Check iPhone Settings:
- Wi-Fi Connection: Ensure your device is connected to a stable Wi-Fi network. Poor connectivity can hinder video playback.

- Cellular Data: If you are using cellular data, make sure that you have allowed the Substack app to use it. Go to Settings > Cellular > Substack and toggle it on.

- Screen Time Restrictions: Navigate to Settings > Screen Time > Content & Privacy Restrictions. Make sure that these features do not restrict media playback.

3. Check App Permissions:
- Go to Settings > Substack, and ensure that all necessary permissions like Cellular Data and access to any required media or storage features are enabled.

4. Restart Your Device:
- Performing a simple restart of your iPhone can resolve many temporary issues that might affect performance.

5. Free Up Space:
- Sometimes, insufficient storage can affect app performance. You can check your available space by going to Settings > General > iPhone Storage.

6. Reset Network Settings:
- If none of the above solutions work, resetting your network settings might help. Go to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings. Note that this will erase saved Wi-Fi networks and passwords.

7. Test Compatibility:
- Check if the issue is with specific videos or a broader compatibility issue within the app. You can do this by trying to play different videos within Substack.

8. Reinstall the App:
- If the problem persists, uninstall and then reinstall the Substack app. Press and hold the app icon until you see the option to delete it, then reinstall it from the App Store.

9. Contact Support:
- If all else fails, reach out to Substack support for further assistance. They may be aware of specific issues affecting video playback on iPhone 16 models - learn more - learn more.

By following these steps, you should be able to enhance your video playback experience on Substack while using your iPhone 16.