Hi there! I understand you're having trouble seeing the weather for locations other than your own in the AccuWeather app. Let’s try to resolve this issue together.

First, could you let me know if you're trying to access specific locations through a widget, or directly within the AccuWeather app? Also, have you tried adding new locations manually before?

Once we clarify that, we can move on to the steps to fix the issue.

I’m trying to check specific locations. I have added several times

Thank you for the information! Since you've already added the locations several times, let's verify some settings and steps to see if we can get those locations visible for you.

Step 1: Check Location Permissions
1. Go to your iPhone's Settings.
2. Scroll down and tap on AccuWeather.
3. Ensure that Location is set to While Using the App or Always. This ensures the app has permission to access your location settings properly.

Step 2: Check Saved Locations
1. Open the AccuWeather app.
2. Tap on the menu icon (three lines or dots) in the corner.
3. Visit the Manage Locations or Saved Locations section.
4. Make sure the locations you added are listed there. If not, please try adding them again through the search bar.

Step 3: Restart the App
Sometimes, simply closing and reopening the app can fix display issues. Double-click the Home button (or swipe up from the bottom of the screen) to open the app switcher, then swipe up on the AccuWeather app to close it, and then open it again.

Step 4: Update the App
Ensure that your AccuWeather app is updated to the latest version. You can do this by visiting the App Store and checking for updates.

If you’ve tried all these steps and the issue persists, we might need to explore further options or escalate. Just let me know what you find!

Nothing works tried All of the above

Thanks for your patience! Since the previous steps didn’t work, let’s try a few more advanced troubleshooting methods to solve this situation.

Step 1: Clear App Cache and Data
Although iOS doesn’t have a direct option for clearing cache as Android does, uninstalling and reinstalling the app usually serves a similar purpose. I recommend following this process:
1. Uninstall the AccuWeather app: Press and hold the app icon until the options appear, and select Remove App.
2. Reinstall the AccuWeather app: Go to the App Store, search for AccuWeather, and download it again.
After reinstalling, check if you can add and view the other locations correctly.

Step 2: Restart Your iPhone
A simple restart can sometimes resolve lingering issues. To restart your iPhone, press and hold the Power button until you see the option to slide to power off. Then, turn it back on after a few seconds.

Step 3: Check for iOS Updates
It’s also a good idea to ensure your iOS is up to date. Here’s how you can check:
1. Go to Settings.
2. Tap on General.
3. Select Software Update and check if an update is available. If there is, install it.

Step 4: Reach AccuWeather Support
If none of the above steps work, it may be time to contact AccuWeather's support for a more in-depth investigation. You can reach them via email at [email protected]. They may have additional insights or be aware of server issues that could be affecting your app.

Please let me know how these steps go or if you need any more assistance! Are you satisfied with the solution I provided?

Already tried all that and you are no help goodbye

Can’t see weather anywhere but my location

I appreciate your patience, and I apologize that you're still having trouble. Let's delve deeper into possible solutions, especially since it seems like you've already attempted a lot of the basic troubleshooting steps.

Since your issue relates specifically to not seeing weather information for locations other than your own, here are some additional steps to consider:

Step 1: Verify Location Services
While you've checked permissions, let’s ensure all relevant location services are active. Go to:
1. Settings > Privacy & Security > Location Services.
2. Make sure Location Services is turned on at the top.
3. Scroll down and find AccuWeather, then make sure it is set to While Using the App.

Step 2: Default Location Settings
Sometimes, the app may default to your current location and not refresh for other saved locations:
1. Open the AccuWeather app.
2. Go to Settings or Manage Locations.
3. Look for an option that lets you set a default location or refresh your saved locations. Ensure that your preferred locations are set and accessible from the list.

Step 3: Contact AccuWeather Support Directly
If the problem still persists, it may indicate a glitch specific to the app's connection with the AccuWeather servers, or an issue related to your account. I recommend reaching out directly to their support team via email at [email protected], providing them with as much detail as possible (including your device type, iOS version, and the steps you’ve already taken).

Lastly, I found some community discussions that might also provide insights or workarounds that others have successfully used:
- AccuWeather App FAQ
- My Weather App is Not Working

I hope one of these steps helps resolve the situation. Please let me know how it goes! Are you satisfied with the solution I provided, or would you like me to assist further?