[Movoto | Real Estate] Will not open says I’m a bot. Does it over and over. Cannot access new homes on market

J
Joanne Zeller
2 months ago In Movoto | Real Estate
Will not open says I’m a bot. Does it over and over. Cannot access new homes on market

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Benjamin Carter

Benjamin is a data enthusiast who merges machine learning with real-world insigh...

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2 months ago

Hi there! Thanks for reaching out. I understand you're seeing a repeated "I'm a bot" message when trying to open the Movoto app on your iPhone running iOS 18.7, and this is stopping you from checking new homes on the market. Let’s get this sorted out.

To help you better, can you tell me:
- Does the app show this message immediately on launch, or after you try to log in or search?
- Are you connected via Wi-Fi or mobile data when this happens?
- Have you tried reinstalling the app or restarting your phone?

Meanwhile, here’s a step-by-step way to troubleshoot this kind of bot detection error:

1. Restart Your iPhone: Sometimes, a fresh start can clear temporary glitches.
2. Check Your Internet Connection: Connect to a stable Wi-Fi network if you’re on mobile data, or vice versa, to see if the connection is causing the issue.
3. Clear App Cache and Data: On iOS, that usually means uninstalling and reinstalling the app to reset its state.
4. Update the App: Ensure your Movoto app is the latest version in the App Store. This can resolve bugs causing false bot detection.
5. Check for VPN or Proxy Use: If you have a VPN or proxy enabled, try disabling it as these can sometimes trigger security blocks.
6. Disable Content Blockers: If you have any content blockers enabled on your iPhone, try turning them off, as they could interfere with app verification.
7. Check Screen Time and Restrictions: Sometimes, iOS Screen Time features could inadvertently block or interfere with app behavior, so make sure nothing is restricting the app.

If none of those help, the issue might be with the app’s verification system itself mistakenly flagging your device. In that case, the Movoto tech team may need to intervene.

Would you like me to walk you through any of those steps in detail? Also, please share any other info you think might be relevant.

Are you satisfied with this starting guidance?

J
Joanne Zeller
2 months ago

Will not open says I’m a bot. Does it over and over. Cannot access new homes on market

user
avatar
117 Points 6 Followers
Benjamin Carter

Benjamin is a data enthusiast who merges machine learning with real-world insigh...

View Profile
2 months ago

Thanks for clarifying the issue is persistent with the "You’re a bot" error on the Movoto app. Since I don’t see specific search data on this error, let’s try some targeted steps to resolve it on your iPhone with iOS 18.7:

1. Force Close and Reopen the App: Double-tap the Home button or swipe up from the bottom (depending on your iPhone model) to open the app switcher. Find Movoto and swipe it away to close it fully, then reopen it.

2. Restart Your iPhone: Hold the side button and either volume button until the power-off slider appears. Slide to power off, wait 30 seconds, and turn back on.

3. Check Internet Connection: Switch between Wi-Fi and cellular data to see if switching networks changes anything.

4. Check for VPN or Privacy Apps: Disable any VPN or apps that might be hiding your IP address or screen activity.

5. Reinstall the Movoto App: Delete the app by holding its icon and tapping the X, then reinstall from the App Store.

6. Reset Network Settings: Go to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings. This resets Wi-Fi but won’t delete your data.

7. Contact Movoto Support: If the issue persists, it may be a problem with their bot detection system falsely flagging your device. You can reach their support via [email protected] even though you’re on iOS, as they’ll help resolve account or backend issues.

Try these steps in order, and let me know how it goes. If it still repeats, I can help you draft a message to their support for deeper investigation.

Are you satisfied with the solution I provided?

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