Hi! Thanks for reaching out about this issue with the weight progress section freezing on your MyFitnessPal app. To get a better idea, could you tell me if the freezing happens right when you tap on the weight progress, or does it freeze after some time or interaction? Also, have you tried any troubleshooting steps so far, like restarting the app or your iPad?
Meanwhile, I can guide you through some common fixes that usually help with this specific problem on iOS:
1. Force Close and Reopen the App: Swipe up from the bottom of your iPad screen to open the app switcher and swipe MyFitnessPal off the screen to close it completely. Then reopen it and check the weight progress section again.
2. Restart Your iPad: Sometimes a simple restart clears out temporary glitches. Press and hold the power button, then slide to power off. Turn it back on and try the app again.
3. Check for App Updates: Open the App Store, tap on your profile icon, and scroll to see if there is a MyFitnessPal update available. Installing the latest version may include fixes for freezing issues.
4. Clear App Cache / Reinstall the App: Since iOS doesn't provide a direct way to clear app cache, uninstalling and reinstalling can help. To uninstall, press and hold the app icon until it jiggles, tap the 'x,' then go back to the App Store and reinstall MyFitnessPal.
5. Check for iOS Update: You mentioned your iPad runs iOS 18.7—which is very recent, so you should have the latest system update. But it's worth double-checking under Settings > General > Software Update.
If none of these work, the freezing issue when opening the weight graph is a known problem on iOS devices and MyFitnessPal is actively working on a fix3.
Could you try these steps and let me know if the problem persists? That way I can help you further or escalate if needed. Are you satisfied with this approach so far?
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Grace Wilson
Grace coordinates cross-functional teams to deliver software on time. She’s also...
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Hi! Thanks for reaching out about this issue with the weight progress section freezing on your MyFitnessPal app. To get a better idea, could you tell me if the freezing happens right when you tap on the weight progress, or does it freeze after some time or interaction? Also, have you tried any troubleshooting steps so far, like restarting the app or your iPad?
Meanwhile, I can guide you through some common fixes that usually help with this specific problem on iOS:
1. Force Close and Reopen the App:
Swipe up from the bottom of your iPad screen to open the app switcher and swipe MyFitnessPal off the screen to close it completely. Then reopen it and check the weight progress section again.
2. Restart Your iPad:
Sometimes a simple restart clears out temporary glitches. Press and hold the power button, then slide to power off. Turn it back on and try the app again.
3. Check for App Updates:
Open the App Store, tap on your profile icon, and scroll to see if there is a MyFitnessPal update available. Installing the latest version may include fixes for freezing issues.
4. Clear App Cache / Reinstall the App:
Since iOS doesn't provide a direct way to clear app cache, uninstalling and reinstalling can help. To uninstall, press and hold the app icon until it jiggles, tap the 'x,' then go back to the App Store and reinstall MyFitnessPal.
5. Check for iOS Update:
You mentioned your iPad runs iOS 18.7—which is very recent, so you should have the latest system update. But it's worth double-checking under Settings > General > Software Update.
If none of these work, the freezing issue when opening the weight graph is a known problem on iOS devices and MyFitnessPal is actively working on a fix3.
Could you try these steps and let me know if the problem persists? That way I can help you further or escalate if needed. Are you satisfied with this approach so far?
Only Freezes when I click on weight progress.