Hi! I see you’re getting the "You appear to have lost connection" message in Farm Heroes Saga on your Mac running OS X 10.15. Let's work together to get you back to playing smoothly.

To start, could you tell me if you’re using WiFi or a wired connection? Also, have you noticed if this issue happens consistently or just randomly?

In the meantime, here’s a step-by-step to troubleshoot the connection issue:

1. Restart your device: Sometimes, simply restarting your Mac helps refresh network connections and clears temporary glitches.

2. Check your internet connection:
- Ensure you are connected to a stable WiFi network.
- If you’re on WiFi, try toggling it off and back on.
- If possible, try switching to a different WiFi network to see if that helps.

3. Force quit the Farm Heroes Saga app and relaunch it:
- Press Command + Option + Esc to open the Force Quit window.
- Select Farm Heroes Saga and click "Force Quit".
- Open the app again and see if the connection is restored.

4. Check for updates:
- Make sure your Mac OS is up to date (you are on 10.15, but check if any minor updates are available).
- Verify that Farm Heroes Saga itself is updated to the latest version in the App Store or the platform you use.

5. Clear app cache or reinstall the app:
- Since you are on Mac, deleting the app and reinstalling can help clear corrupted data affecting connectivity.
- Remember to back up your game progress if it’s not linked to Facebook or King account to prevent data loss.

6. Router restart:
- Restart your WiFi router/modem to refresh the network.

If none of those helps, it might be a temporary server issue on our side. The game studio occasionally investigates connection problems to fix them quickly6.

Would you like me to guide you through any of these steps in detail? Also, feel free to tell me any troubleshooting you may have already done so I don’t repeat. Are you connected through your home network or somewhere else? This info will help me help you better!