Hello! I understand that you're having trouble accessing your Fresha account and its features, which is affecting your ability to make appointments for your clients. I'm here to help you sort this out!

To start, could you please provide a bit more detail about the issue? Are you receiving any specific error messages when you try to log in? Also, have you tried resetting your password or checking your internet connection? Those can sometimes resolve access issues.

I'll guide you through the troubleshooting steps once I have more information. Thank you!

my subscription payment issues, every time i am trying to process payment keep saying we cant process it now

Thank you for sharing more about your subscription payment issue with Fresha. It sounds like you’re encountering a roadblock when trying to process your payment. Let’s work through this together!

Here are a few troubleshooting steps to resolve this issue:

1. Check Payment Method: Ensure that the payment method you’re using is valid and has sufficient funds. Sometimes expired cards or insufficient balances can lead to payment processing issues.

2. Try a Different Browser: Since you mentioned using a WebKit-based browser on Windows, I recommend trying a different browser (like Google Chrome or Mozilla Firefox) to see if the issue persists. Occasionally, browser settings can affect how payments are processed.

3. Clear Cache and Cookies: Sometimes, clearing the cache and cookies in your browser can help resolve glitches. Here’s how to do that for WebKit browsers:
- Go to the browser settings.
- Look for privacy settings or data management.
- Clear browsing data, including cookies and cache.

4. Ensure Secure Connection: Make sure you have a secure and stable internet connection. If possible, switch to a wired connection rather than Wi-Fi for better stability.

5. Check for Service Outages: Sometimes, there might be temporary outages or maintenance on Fresha’s side that could impact payment processing. You might want to visit their official status page or social media channels for any announcements.

6. Contact Fresha Support: If the problem persists, reaching out to Fresha support directly at [email protected] might be necessary as they can check your account for any specific issues related to your subscription.

After trying these steps, please let me know if you’re able to process the payment, or if there’s still an issue! I'm here to help.

How about some one look it urgently, you are not helping is costing us unable to make an appoiment or taking paymenst

I totally understand the urgency of your situation, especially since it's affecting your ability to make appointments and process payments. Let's make sure you get the assistance you need as soon as possible.

Since you've been facing difficulties with payments, I recommend contacting Fresha support directly for immediate assistance. You can reach them at [email protected]. Be sure to explain your situation in detail so they can address it quickly.

You can also explore their Help Center for more support options: Fresha Help Center which can guide you through common issues and solutions. If you need to contact them directly, you can use this link as well: Contact Fresha Support.

Once you’ve done that, please let me know if there's anything else I can assist you with or if you need further guidance! I'm here to help.