Hi! I’m Frank Taylor. I see you mentioned the FloSports app is “not working,” but could you please clarify a bit? Are you having trouble opening the app, streaming videos, logging in, or something else? Also, are you using the FloSports app on your Windows WebKit browser, or on another device?

Once I have a better idea, I can guide you through some targeted troubleshooting steps.

Not connecting on my TV app

Thanks for the info! So your FloSports app on your TV is not connecting. Let’s try to get this sorted.

Here’s a step-by-step approach you can follow:

1. Check Internet Connection:
Make sure your TV is connected to a stable Wi-Fi network. Sometimes the app won’t connect if the internet is down or spotty.

2. Restart Devices:
- Restart your TV by turning it off, unplugging it for about 30 seconds, then plugging it back in and turning it on.
- Also, restart your modem and router to refresh your internet connection.

3. Update the FloSports App:
Confirm that your FloSports app is updated to the latest version available for your TV platform. Outdated apps can have issues connecting.

4. Uninstall and Reinstall the App:
If updating isn’t possible or doesn’t work, try uninstalling the FloSports app from your TV and reinstalling it fresh. This often clears out any corrupted files.

5. Same Wi-Fi Network for Related Devices:
If you’re using your phone or another device as a secondary control or signed in there, make sure both devices are on the same Wi-Fi network to allow proper communication between them.

6. Check for Specific TV or Device Issues:
If you’re using a particular smart TV brand or a device like Roku, Fire Stick, or Apple TV, sometimes their app versions or system software can cause trouble. Updating the TV’s firmware can help.

After you try these, let me know if it starts working or if any error messages show up. We can dive deeper from there if needed.

For your reference, these steps are commonly recommended for FloSports issues on TVs1 2 6.

Are you able to start with these and tell me how it goes?