Hi there! I understand that you're trying to watch a movie on the PureFlix app but it keeps asking you to sign up instead. Let's get this sorted out together.

To start, could you please tell me:
- Are you currently signed in to the PureFlix app on your Windows device?
- Have you used this email or account to sign up for PureFlix before?
- Have you recently signed out or changed any account details?

Meanwhile, here are some common steps that usually help with this kind of issue:

1. Sign Out and Sign Back In
Sign out of the PureFlix app completely on your Windows device, then sign back in using the same email and password associated with your subscription. Sometimes the app can log you out without clearly stating it, prompting the sign-up screen incorrectly.

2. Check Your Subscription Status
Make sure your subscription is active and not expired. If your email previously had a free trial, you might need to reactivate or renew your subscription to continue watching.

3. Clear Cache or Reinstall the App
Since you're on Windows, if you're using a standalone PureFlix app, try uninstalling it and then reinstalling it. This removes any corrupted data that might cause sign-in issues.

4. Verify Network Connection
Ensure your internet connection is stable and that there's no VPN or proxy causing conflicts with your account verification.

5. Use Correct Login Credentials on All Devices
If you use PureFlix on multiple devices, confirm that you're logged in with the same account details everywhere.

If you’ve already tried these steps, please let me know which ones so I can suggest further actions. Otherwise, this usually resolves the sign-up loop many users face1 6.

Would you mind giving these a try and letting me know what happens?