Hi there! I’m sorry to hear the movie froze on you—that’s definitely something we want to get fixed quickly. Just to clarify, when the movie froze at the end, did it stop completely and the video stayed stuck, or was it buffering and not moving forward? Also, are you using PureFlix in your web browser on your Windows 10 device?
Once I have those details, I can guide you through some steps to get things moving smoothly again!
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Grace Wilson
Grace coordinates cross-functional teams to deliver software on time. She’s also...
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Hi there! I’m sorry to hear the movie froze on you—that’s definitely something we want to get fixed quickly. Just to clarify, when the movie froze at the end, did it stop completely and the video stayed stuck, or was it buffering and not moving forward? Also, are you using PureFlix in your web browser on your Windows 10 device?
Once I have those details, I can guide you through some steps to get things moving smoothly again!