Hi there! I see you're having trouble with the refresh button in the Bejeweled Blitz app not working. Let's get this sorted out together.

To start, can you tell me if this issue happens every time you try to refresh, or just occasionally? Also, are you playing on the browser on your Windows 10 device or through some other method? Any additional detail helps me pinpoint the problem better.

While I wait for your reply, here are some basic steps you can try that often fix refresh button issues in browser-based games like Bejeweled Blitz on Windows:

1. Clear Browser Cache and Cookies: Sometimes stored data causes glitches. You can clear this via your browser settings under privacy or history.

2. Restart Your Browser: Close all browser windows and reopen Bejeweled Blitz to see if refresh works afterward.

3. Check for Updates: Make sure your browser version is current, as older versions can have compatibility hiccups.

4. Disable Browser Extensions: Some extensions can interfere with game functions. Try disabling them temporarily.

5. Try Another Browser: If possible, test the game on a different browser to see if the refresh button works there.

If none of these help, we can look deeper into network issues, app settings, or possible server-side problems affecting the refresh functionality.

Let me know what steps you’ve already tried or more about your setup, and we'll continue from there!