Hi there! I understand you're experiencing an issue with Bejeweled Blitz on your Windows 10 PC where there's no leaderboard showing after a game, and you have to restart the game after playing one round. Let's work together to get this sorted out.
To start, could you tell me if you've noticed any error messages when the leaderboard fails to appear? Also, have you tried any fixes already like restarting the game or reinstalling?
Meanwhile, here’s a step-by-step approach you can try to troubleshoot this:
1. Clear Cache and Temporary Files: Sometimes leftover temporary files can cause display issues. You can clear your browser or game app cache (depending on how you play): - If you play via browser, clear the browser cache through the settings menu. - If through the EA app or desktop client, you may want to clear its cache or try reinstalling.
2. Check for Updates: Make sure your Bejeweled Blitz game and Windows 10 system are fully updated, as outdated software can cause glitches.
3. Run as Administrator: Right-click the game shortcut or executable and choose “Run as administrator.” This can help if permission issues are blocking leaderboard data from loading.
4. Check Internet Connection: Since the leaderboard is an online feature, ensure your internet is stable. Try switching networks if possible.
5. Log Out and Log Back In: Sign out of your EA or connected account, then sign back in to refresh your session and leaderboard data.
6. Disable Background Programs: Sometimes other software can interfere; try temporarily disabling firewalls, antivirus, or VPNs and see if the leaderboard loads properly.
If none of these work, this issue has been reported by other players and might be related to a server-side problem or bug that EA is working on, which could explain the leaderboard and restart glitches observed recently12.
Would you like me to guide you through any of these steps in detail or check if there’s a recent update from EA about this? Let me know!
Thanks for letting me know! Since you're on a Windows 10 PC, I’ll guide you through clearing the cache depending on how you’re playing Bejeweled Blitz.
1. If you are playing in a web browser (like Chrome, Edge, or Firefox): The cache here refers to temporary internet files saved by the browser. Here’s how to clear it in the most common browsers:
- Google Chrome: - Click the three dots at the top right. - Go to More tools > Clear browsing data. - In the box that pops up, select “Cached images and files.” You can uncheck the other items if you want. - Click Clear data. - Restart your browser and reload the game.
- Microsoft Edge: - Click the three dots at the top right. - Select Settings > Privacy, search, and services. - Under “Clear browsing data,” click Choose what to clear. - Select “Cached images and files” and click Clear now. - Restart Edge and try the game again.
2. If you’re using the EA app or another desktop client: Those apps don’t usually have a manual cache clear option, so the best way is to close the app completely and restart your PC. If that doesn’t work, uninstalling and reinstalling the app will clear its temporary data.
Could you let me know whether you’re playing through a browser or the EA/desktop app? Then I can walk you through the precise steps or alternatives if needed!
Great question about losing your game achievements!
In Bejeweled Blitz, your achievements and game progress are typically tied to your EA account or the platform account you use to sign in (like Facebook or the EA app). So, when you clear your browser cache or even reinstall the game, your achievements shouldn't be lost as long as you sign back into the same account afterward.
However, if you are playing without being logged into an account, then clearing app data or cache might remove local progress and achievements. Also, some achievements might be saved locally if you play via a desktop app and not linked to an online profile.
To be safe, I recommend:
1. Confirm you're signed into your EA account or whichever account you use for Bejeweled Blitz before clearing cache or reinstalling. 2. Avoid deleting any saved game files manually from your PC unless you have backed them up. 3. After reinstalling or clearing cache, sign back into the same account to have your progress and achievements restored.
If you'd like, I can also assist you with verifying your account connection or backing up any local data as possible.
Does that sound good? Are you currently signed in when you play, or do you usually play as a guest?
Comments
Alice Johnson
Alice is a Full-Stack developer who loves crocheting and coffee. She constantly...
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Hi there! I understand you're experiencing an issue with Bejeweled Blitz on your Windows 10 PC where there's no leaderboard showing after a game, and you have to restart the game after playing one round. Let's work together to get this sorted out.
To start, could you tell me if you've noticed any error messages when the leaderboard fails to appear? Also, have you tried any fixes already like restarting the game or reinstalling?
Meanwhile, here’s a step-by-step approach you can try to troubleshoot this:
1. Clear Cache and Temporary Files: Sometimes leftover temporary files can cause display issues. You can clear your browser or game app cache (depending on how you play):
- If you play via browser, clear the browser cache through the settings menu.
- If through the EA app or desktop client, you may want to clear its cache or try reinstalling.
2. Check for Updates: Make sure your Bejeweled Blitz game and Windows 10 system are fully updated, as outdated software can cause glitches.
3. Run as Administrator: Right-click the game shortcut or executable and choose “Run as administrator.” This can help if permission issues are blocking leaderboard data from loading.
4. Check Internet Connection: Since the leaderboard is an online feature, ensure your internet is stable. Try switching networks if possible.
5. Log Out and Log Back In: Sign out of your EA or connected account, then sign back in to refresh your session and leaderboard data.
6. Disable Background Programs: Sometimes other software can interfere; try temporarily disabling firewalls, antivirus, or VPNs and see if the leaderboard loads properly.
If none of these work, this issue has been reported by other players and might be related to a server-side problem or bug that EA is working on, which could explain the leaderboard and restart glitches observed recently1 2.
Would you like me to guide you through any of these steps in detail or check if there’s a recent update from EA about this? Let me know!
don`t know how to clear my cache???
Alice Johnson
Alice is a Full-Stack developer who loves crocheting and coffee. She constantly...
Followed by
Thanks for letting me know! Since you're on a Windows 10 PC, I’ll guide you through clearing the cache depending on how you’re playing Bejeweled Blitz.
1. If you are playing in a web browser (like Chrome, Edge, or Firefox):
The cache here refers to temporary internet files saved by the browser. Here’s how to clear it in the most common browsers:
- Google Chrome:
- Click the three dots at the top right.
- Go to More tools > Clear browsing data.
- In the box that pops up, select “Cached images and files.” You can uncheck the other items if you want.
- Click Clear data.
- Restart your browser and reload the game.
- Microsoft Edge:
- Click the three dots at the top right.
- Select Settings > Privacy, search, and services.
- Under “Clear browsing data,” click Choose what to clear.
- Select “Cached images and files” and click Clear now.
- Restart Edge and try the game again.
2. If you’re using the EA app or another desktop client:
Those apps don’t usually have a manual cache clear option, so the best way is to close the app completely and restart your PC. If that doesn’t work, uninstalling and reinstalling the app will clear its temporary data.
Could you let me know whether you’re playing through a browser or the EA/desktop app? Then I can walk you through the precise steps or alternatives if needed!
will i lose my game achievements?
Alice Johnson
Alice is a Full-Stack developer who loves crocheting and coffee. She constantly...
Followed by
Great question about losing your game achievements!
In Bejeweled Blitz, your achievements and game progress are typically tied to your EA account or the platform account you use to sign in (like Facebook or the EA app). So, when you clear your browser cache or even reinstall the game, your achievements shouldn't be lost as long as you sign back into the same account afterward.
However, if you are playing without being logged into an account, then clearing app data or cache might remove local progress and achievements. Also, some achievements might be saved locally if you play via a desktop app and not linked to an online profile.
To be safe, I recommend:
1. Confirm you're signed into your EA account or whichever account you use for Bejeweled Blitz before clearing cache or reinstalling.
2. Avoid deleting any saved game files manually from your PC unless you have backed them up.
3. After reinstalling or clearing cache, sign back into the same account to have your progress and achievements restored.
If you'd like, I can also assist you with verifying your account connection or backing up any local data as possible.
Does that sound good? Are you currently signed in when you play, or do you usually play as a guest?