[Newsmax] Keeps cutting out while streaming. This problem has been since Jan. 20th

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Cheryl Christensen
1 year ago In Newsmax
Keeps cutting out while streaming. This problem has been since Jan. 20th

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John Nguyen

Born with a keyboard in one hand and a coffee mug in the other, John carved his...

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1 year ago

Hi there! I’m sorry to hear that you’ve been experiencing issues with Newsmax streaming since January 20th. That sounds frustrating, and I’d like to help you resolve this.

Could you tell me a bit more about your situation? For instance:
- Are you using the Newsmax app or streaming through a web browser on your Kindle?
- Is it cutting out for a specific show or all streams?
- Are you on Wi-Fi or using mobile data?

These details can help us pinpoint the problem.

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Cheryl Christensen
1 year ago

It us a App. I pay for. News max Plus. Streaming from internet on TV

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John Nguyen

Born with a keyboard in one hand and a coffee mug in the other, John carved his...

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1 year ago

Thanks for the clarification! Since you’re using the Newsmax Plus app to stream on your TV, let's troubleshoot the streaming issues you're experiencing. Here are a few steps you can try to improve the streaming quality:

1. Check Your Internet Connection: Ensure that your internet connection is stable and running at a good speed. You can do this by streaming other content to see if the issue persists across different services.

2. Restart the App: Completely close the Newsmax Plus app on your TV and then reopen it. Sometimes a simple reset can help with any temporary glitches.

3. Check for App and Device Updates:
- Make sure the Newsmax Plus app is updated to the latest version. You can check this in your device’s app store.
- Also, verify that your TV's operating system is up to date.

4. Clear App Cache: If your TV allows it, navigate to the settings for the Newsmax app and clear its cache. This can help to eliminate any corrupted data that might be causing issues.

5. Reinstall the App: If the above steps don’t solve the issue, consider uninstalling and then reinstalling the Newsmax Plus app. This can often help resolve issues related to the app.

6. Test on Another Device: If you have access to another device (like a smartphone or tablet), try logging into your Newsmax Plus account there to see if the issue occurs across different platforms. This can help determine if the problem is with the app or the device.

7. Server Status: Sometimes, server outages on the provider's end can cause streaming issues. You can visit the Newsmax support page or check online communities for any announcements regarding outages.

If you've tried these steps and still have issues, it might be worth reaching out to Newsmax support directly at [email protected] for more specific assistance related to your subscription.

Are you satisfied with the solution I provided, or do you want further assistance?

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