Hi! I understand you're having trouble with the Empower app not opening on your iPhone running iOS 18.5. Let's get this fixed together.

Could you tell me if you see any error messages when you try to open the app? Also, have you tried any steps already, like restarting your phone or updating the app?

In the meantime, here are some simple steps to try:

1. Check for App Updates: Go to the App Store and see if there's an update available for the Empower app. Sometimes, app versions need to be updated to work well with newer iOS versions.

2. Force Close the App: If the app seems stuck, double-tap the Home button or swipe up to see open apps, then swipe the Empower app off the screen to close it completely. Open it again afterward.

3. Restart Your iPhone: Sometimes a quick reboot clears up temporary glitches.

4. Check Your Internet Connection: Ensure your Wi-Fi or cellular data is working properly.

5. Reinstall the Empower App: If the above doesn’t work, try uninstalling and reinstalling the app. This can clear corrupted data that may block it from opening.

If none of these work, I can guide you through more advanced troubleshooting. How does that sound? Have you gone through any of these steps yet?

(If you want, I can also share some video guides that show these fixes visually12.)