[Empower] Once I get to the accept cash it freezes up

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Billie Smith
6 months ago In Empower
Once I get to the accept cash it freezes up

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Benjamin Carter

Benjamin is a data enthusiast who merges machine learning with real-world insigh...

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6 months ago

Hi there! I understand that your Tilt app freezes once you get to the "accept cash" screen. Thanks for sharing that. To help you best, could you tell me if this freeze happens every time at the same point? Also, have you tried closing and reopening the app or restarting your phone?

In the meantime, here’s a step-by-step guide to troubleshoot this issue on your Android device with WebKit:

1. Close and Reopen the App
Make sure the Tilt app is fully closed (not just minimized), then open it again. This can often clear temporary glitches.

2. Clear App Cache
Sometimes cached data can cause freezing:
- Go to Settings > Apps > Tilt
- Tap on Storage
- Select "Clear Cache" (not Clear Data to avoid logging out)
- Restart the app and try again.

3. Check for App Updates
Make sure your Tilt app is running the latest version. Open the Google Play Store, search for Tilt, and update if an update is available.

4. Restart Your Device
A simple reboot can refresh system processes and may resolve freezing issues.

5. Check Your Internet Connection
Since you're using AndroidOS with WebKit, ensure your internet is stable (Wi-Fi or cellular). Try switching networks if possible.

If those steps don’t fix the issue, there may be a specific bug or server-side issue. Some users have reported similar freezes on the accept cash screen (as per recent Reddit discussions), which sometimes get resolved after app updates or reinstallation1.

If you're comfortable, you could also try uninstalling and reinstalling the app to reset everything.

Let me know how these steps go or if you’ve already tried any of them so I can help further!

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