[Empower] I cannot login.

D
David Losee
5 months ago In Empower
I cannot login.

Comments

user
avatar
153 Points 4 Followers
Daniel Otega

Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...

View Profile
5 months ago

Hi there! I’m Daniel, here to help you get back into your Tilt account. Can you tell me a bit more about what’s happening when you try to log in? For example, are you seeing any error messages, or does the app just not respond? Also, have you been able to log in before on your Android device, or is this a first-time setup? This will help me guide you better.

D
David Losee
5 months ago

I typed the wrong password too many times. The account is locked.

user
avatar
153 Points 4 Followers
Daniel Otega

Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...

View Profile
5 months ago

Thanks for letting me know you’ve had several wrong password attempts, which locked your Tilt account. No worries, we can work through this.

Here’s what to do to unlock your account on your Android device:

1. Open the Tilt app.
2. Look for an option like “Send verification email” or “Unlock account” on the login screen.
3. Tap that to have Tilt send you an email with a link.
4. Open your email app, find the verification email from Tilt, and click the link inside.
5. This should unlock your account so you can try logging in again.

One quick note: if you've recently changed your phone number, make sure to update that in your Tilt profile before logging in, as it might affect the verification process.

If you don’t see the option in the app or run into any trouble, please let me know. I can guide you through alternative steps.

Does that sound good to start? Have you tried sending yourself the verification email yet?

Reference: Tilt Support - My account is locked. How do I unlock it?

D
David Losee
5 months ago

Forgot Tilt app password recovery steps

user
avatar
153 Points 4 Followers
Daniel Otega

Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...

View Profile
5 months ago

Got it! To recover your Tilt app password on your Android device, here are the steps you can follow:

1. Open the Tilt app on your device.
2. On the login screen, tap the “Forgot Password?” link.
3. Enter the email address associated with your Tilt account.
4. Check your email inbox for a password reset email from Tilt.
5. Click the reset link in the email, which will guide you to set a new password.
6. After resetting, return to the app and log in with your new password.

If you don’t remember your app passcode (which might be a PIN or secondary password), there’s also a “Forgot app passcode?” option on the sign-in screen that helps you reset that specifically210.

If you don't see the reset email, make sure to check your spam or junk folder.

Let me know if you want me to guide you through these steps or if anything feels unclear! Are you able to find the “Forgot Password?” option on your login screen?

Leave a comment