[Newsmax] Newsmax does not load

B
Barry
7 months ago In Newsmax
Newsmax does not load

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Alice Johnson

Alice is a Full-Stack developer who loves crocheting and coffee. She constantly...

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7 months ago

Hi there! I see you're having trouble loading the Newsmax app on your device. I'd be glad to help get that sorted out for you.

To start, could you please tell me a bit more? For example:
- Are you using the Newsmax app on a Windows computer, or another device like a smart TV or Roku?
- When you say it doesn't load, do you see any error messages or does the app just stay blank?
- Have you already tried any steps like restarting the device or reinstalling the app?

With a bit more info, I can guide you through the best steps to fix this. Looking forward to your reply!

B
Barry
7 months ago

Using Windows 11, spinning icon doesn' stop

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18 Points 4 Followers
Alice Johnson

Alice is a Full-Stack developer who loves crocheting and coffee. She constantly...

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7 months ago

Thank you for the details! So, you're on Windows 11 and when you try to load the Newsmax app, you see a spinning loading icon that doesn't stop. Let's work through a few steps to try and fix this:

1. Restart the Computer
Sometimes a simple reboot clears temporary glitches affecting apps.

2. Check Internet Connection
Ensure your internet is stable. Try loading other websites to verify connectivity.

3. Clear Newsmax App Cache (if it's a Windows Store app)
- Press Windows key + I to open Settings.
- Go to Apps > Apps & features.
- Find Newsmax in the list, click it, then choose Advanced options.
- Scroll down and click Reset. This clears the app’s cache and data.

4. Run Windows Store Apps Troubleshooter
- Open Settings > System > Troubleshoot > Other troubleshooters.
- Find Windows Store Apps and click Run.
It will detect and fix common app problems.

5. Update Windows 11
- Go to Settings > Windows Update and check for updates.
- Sometimes bugs causing spinning icons get fixed in patches.

6. Reinstall Newsmax App
- Uninstall the app via Apps & features.
- Then reinstall it fresh from Microsoft Store.

7. Check for Icon Cache Corruption
While less common for just one app, corrupted icon cache may cause display issues:
- Open File Explorer, enter %userprofile%\AppData\Local in the address bar.
- Locate and delete icon cache files (e.g., IconCache.db).
- Then restart your computer to rebuild icon cache1.

If these don't resolve the issue, could you let me know:
- Are you using the Newsmax app downloaded from Microsoft Store or accessing Newsmax via a web browser?
- Do you see this problem only with Newsmax or with other apps as well?

This will help me pinpoint the cause better. Looking forward to your reply! Are you satisfied with this initial set of fixes?

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