Hi there! I understand you’re having trouble getting surveys to work on Toluna Influencers. To help you better, could you tell me a bit more about what’s happening? For example, do you see any specific error message when you try to start or complete a survey? Also, are you using the Toluna app or accessing the surveys via a web browser on your WebKit-based Android 10 device?

In the meantime, here are some general steps that might help resolve common survey glitches:

1. Clear your browser cache and cookies. This often resolves loading issues. Since you’re on WebKit with Android 10, you can do this through your browser’s settings under Privacy or History.
2. Make sure your app (if using the Toluna app) or browser is updated to the latest version.
3. Try closing and reopening the app/browser or restarting your device.
4. Wait a bit and try again; sometimes survey servers experience temporary issues.
5. If you continue to receive errors, note the Survey ID and take a screenshot of the error message. You can then report this issue directly to Toluna support here: https://influencers.toluna.com/contact-us

Let me know if you’ve tried these already or if there’s a specific message you see, and we can dig deeper! Are you satisfied with this initial guidance?