Hi there! I understand that you recently had a job deposit in your GO2bank account, but you're unable to make purchases with those funds. Let’s try to get this sorted out for you.

First, to help me understand better:
- Can you confirm if your account shows the deposited money as available balance, or just as a pending deposit?
- Have you tried making a purchase with your physical or virtual GO2bank card, and if so, what happens? Do you get any specific error or decline message?

Sometimes transactions might be declined if:
- Your GO2bank card isn’t activated yet.
- There may be a temporary hold or pending status on your deposit until the bank fully clears it.
- There could be limits or restrictions on new deposits for a short period.

Here’s what we can do next:

1. Check your GO2bank app or online account to see if the deposited amount shows as your "available balance" (not just "pending"). Only the available balance can be used for purchases.

2. Make sure your GO2bank card is activated properly. In the app, look for activation status or instructions to activate if you haven't done so.

3. Try a small purchase or test transaction to see if it goes through or if you get a message explaining why it’s declined.

4. If the money is shown as available but purchases still don’t work, sometimes the card needs to be verified for security—make sure your mobile number and email are verified in your account settings.

5. If you believe the deposit should be usable but still isn't, it might help to contact GO2bank support with details of the transaction and your employer's deposit information. They can trace the deposit and check for holds or issues. You can reach them at (855) 459-1334 or [email protected].

Please let me know what you observe in your account balance and card status, and we’ll keep going from there!

Are you able to check these details now?