Hi there! I’m Frank Taylor, here to help you get your GO2bank app working again. Can you tell me a bit more about what happens when you try to open the app? For example, does it crash immediately, freeze on the loading screen, show an error message, or just not respond at all?

Meanwhile, I’ll walk you through some common steps that often resolve app opening issues on Android devices like yours (Android 15):

1. Restart your device: Sometimes a simple reboot clears up temporary glitches. Hold your power button and select Restart.

2. Check for app updates: Open the Google Play Store, go to “My apps & games,” and see if there’s an update available for GO2bank. If yes, update it.

3. Clear app cache and data:
- Go to Settings > Apps > GO2bank.
- Tap on Storage & cache.
- Select Clear Cache first, then if that doesn’t help, Clear Storage/Data (note this may log you out of the app).

4. Ensure you have a stable internet connection: Try switching between Wi-Fi and mobile data to see if that helps.

5. Reinstall the app:
- Uninstall the GO2bank app.
- Restart your device.
- Reinstall the app from the Google Play Store.

If you’ve already tried any of these steps, please let me know which ones so I can suggest the next best solution. Also, if you’re seeing any specific error messages, sharing those would be really helpful.

Are you able to try these and tell me what happens? That way, we can get your app up and running smoothly.