Hi there! I see you're encountering a black screen specifically in the calendar section of the Nolio app on your Windows 10 device. Let's get this sorted out together.

To start, could you tell me whether this issue happens immediately when you open the calendar section, or does it appear after some interaction? Also, have you tried any troubleshooting steps already, like restarting the app or your computer?

Meanwhile, here’s a step-by-step plan we can try to fix the black screen in the calendar:

1. Restart the Nolio App: Close the app completely (make sure it’s not running in the background) and then open it again. Sometimes, this refresh can clear rendering glitches.

2. Clear Cache or Temporary Files: If the app stores temporary data, clearing it might help. Since you’re on Windows, you might want to check within the app settings if there’s an option to clear cache or temporary files.

3. Update the App: Ensure your Nolio app is updated to the latest version. Sometimes updates contain bug fixes that resolve display issues.

4. Check Graphics Drivers: A black screen can sometimes be related to outdated or incompatible graphics drivers. You might want to update your graphics card drivers via Device Manager or the manufacturer's website.

5. Run the App as Administrator: Right-click the app icon and select "Run as administrator" to ensure it has proper permissions, which sometimes affect rendering.

6. Check for Windows Updates: Ensure your Windows 10 system is fully updated, as some system updates fix compatibility problems.

If none of these steps fix the problem, let me know, and we can try a few advanced steps like reinstalling the app or checking for error logs.

Are you able to try these first and tell me how it goes?

the problem is in my phone android

Thanks for clarifying that you’re seeing the black screen issue in the calendar section of the Nolio app on your Android phone. Let’s focus on troubleshooting your Android app specifically.

Here are some steps you can try:

1. Restart Your Phone: Sometimes a simple reboot can resolve display or app loading glitches.

2. Clear the App Cache and Data:
- Go to Settings > Apps (or Apps & notifications) > Nolio.
- Tap Storage > then tap Clear Cache. If that doesn’t fix it, you can also try Clear Data (note this may require you to log in again).

3. Update the Nolio App: Open the Google Play Store, search for “Nolio,” and check if there’s an update available. Installing the latest version may resolve bugs causing the black screen.

4. Check Storage Space: Ensure your phone has enough free storage, as low storage can cause apps to malfunction. You can check in Settings > Storage.

5. Reinstall the App: Uninstall Nolio from your phone, then reinstall it from the Google Play Store. This can resolve issues with corrupted files or faulty app installs.

6. Check Network Connection: A poor internet connection can cause incomplete loading of app sections. Switch between Wi-Fi and mobile data to test.

7. Run the App with Permissions: Make sure Nolio has all necessary permissions enabled (like storage or network). You can check this in Settings > Apps > Nolio > Permissions.

If after trying these steps the black screen still appears in the calendar section, please let me know. We can then look into device-specific compatibility or potential deeper app issues with the Nolio team3 2.

Are you able to give these a try?

This start happening after an update

Thanks for letting me know the black screen issue started happening right after an update on your Android phone. This often suggests the update might have introduced a bug or a compatibility problem.

Here's what we can do next:

1. Check for a Newer Update or Patch: Sometimes developers quickly release bug fixes after an update causes problems. Please check the Google Play Store for any newer updates for Nolio that might address this issue.

2. Clear Cache and Data Again: Since it started post-update, clearing the app cache and data can help remove any corrupted temporary files leftover from the update.

3. Reinstall the App: Uninstall Nolio from your phone, restart your device, then reinstall the latest version from the Play Store. This can fix issues caused by incomplete updates.

4. Review Update Notes or Support Channels: The latest app version might have some notes about known issues or fixes. Unfortunately, the Nolio Help Center currently has limited articles, but occasionally the app description in the store highlights bug fixes or known problems.3 5

5. Contact Nolio Support: If the problem persists after these steps, it may be a bug that the developers need to resolve. You can reach out to Nolio support for help or to report the issue.

If you want, I can guide you through uninstalling and reinstalling the app or assist with any other step.

Are you able to check for updates or try reinstalling, and let me know how it goes?