Hi there! I'm sorry to hear that your Simply Plural app is having trouble loading. Let's work through this together.

You've mentioned that you restarted your device; that's a great first step. Can you share if you’re seeing any specific error messages or if it just seems to be stuck on a loading screen? Also, have you tried accessing the app using a different internet connection, like switching from mobile data to Wi-Fi or vice versa?

These details can help me understand what's going on and guide you to a solution.

It seems to just be stuck on the loading screens. I've switched between wifi and mobile data to try to resolve the problem

Thank you for the details! Since you’re still seeing the loading screen, let’s try a few additional troubleshooting steps that might help resolve the issue.

1. Clear Cache: Sometimes, the app's cache can get cluttered and cause loading issues. You can clear the cache by going to your device's Settings > Apps > Simply Plural > Storage > Clear Cache. This won’t delete your data but can help the app load fresh.

2. Check for Updates: Ensure that your app is updated to the latest version. Visit the Google Play Store, search for Simply Plural, and see if there's an update available. If so, please install it.

3. Reinstall the App: If the above steps don’t help, try uninstalling the app and then reinstalling it. This can often resolve persistent loading issues. Just go to Settings > Apps > Simply Plural > Uninstall, and then download it from the Google Play Store again.

4. Check for Server Status: Sometimes, issues can be related to server outages. You could check various community forums to see if other users are experiencing similar issues, like this thread on Reddit: App won't load fully can provide insights regarding ongoing problems.

After trying these steps, please let me know if the app starts working for you!