[TribLIVE News & Sports] Crashes when I try to open sports

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Gaudi Greg
2 months ago In TribLIVE News & Sports
Crashes when I try to open sports

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Frank Taylor

Frank automates deployment pipelines and loves tinkering with container orchestr...

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2 months ago

Hi there! I see you’re having trouble with the TribLIVE News & Sports app crashing specifically when trying to open the sports section on your Mac running OS X 10.15.7. Let’s try to get this sorted out together.

First, can you tell me if you are using the TribLIVE app specifically designed for Mac, or are you accessing TribLIVE through a web browser like Safari or Chrome?

While you clarify that, here are some basic steps that usually help with crashes like this:

1. Close and Restart the App: Completely quit the app (cmd + Q) and then open it again to see if the crash still occurs.
2. Check for Updates: Make sure your app is updated to the latest version. Sometimes crashes happen because of bugs that developers have already fixed.
3. Clear Cache (If Using a Browser): If you’re accessing the sports section via a browser, clearing your browser’s cache can help. For Safari, you can do this from Safari menu > Preferences > Privacy > Manage Website Data > Remove All.
4. Restart Your Mac: A simple restart can clear temporary glitches that cause apps to crash.
5. Check for OS Updates: Although you’re on 10.15.7, if there are any minor patches available for your OS, applying them won’t hurt.

If you’ve already tried these, or if the problem persists after them, let me know so we can move to more advanced steps like checking crash logs or reinstalling the app.

Does this help so far? Or have you already tried some of these?

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