Hi! I see you're having trouble streaming new songs on the Trending Music Player app. To get things sorted, could you tell me a bit more about what happens when you try to play these new songs? For example, do you get an error message, does the app freeze, or does the song just not start playing?

In the meantime, here are some quick steps to try that often help with streaming issues:

1. Close and Restart the App: Sometimes the app may have temporary glitches. Close it completely and then open it again.

2. Check Your Internet Connection: Streaming new songs requires a stable internet connection. Make sure your Wi-Fi or mobile data is working well.

3. Update the App: Ensure you're running the latest version of Trending Music Player. Updates often include bug fixes that can resolve streaming problems.

4. Clear App Cache/Data: On a Windows system, this can be done by going to the app settings and clearing temporary files if the option exists.

5. Log Out and Back In: If you're logged in, try signing out and back into your account to refresh your session.

Since you are on Windows 6.1, make sure your system meets any specific app requirements, and that any firewall or security software isn't blocking the app's streaming functions.

If you have already tried these or if the problem persists, just let me know what you tried and what exactly happened, and we can dive deeper from there!

the app "freezes", everything is updated: IOS and the version of the music player

Thanks for the extra info! Since your Trending Music Player app freezes on an updated iOS and you’re running the latest app version, let’s try a few focused steps that usually help with freezing issues on iOS devices:

1. Force Close and Relaunch the App
Sometimes the app might get stuck in the background causing freezing. Double tap your home button or swipe up (depending on your iPhone model) to bring up app switcher, then swipe the Trending Music Player app off the screen to close it fully. Reopen it after a few seconds.

2. Restart Your iPhone
A fresh start can clear minor system glitches. Hold the power button and slide to power off. Then turn your device back on.

3. Clear App Cache if Possible
Some apps allow cache clearing within their settings or in iOS Storage. Go to Settings > General > iPhone Storage > Trending Music Player and see if there’s an option to offload or clear cache. If available, do that.

4. Delete and Reinstall the App
If freezing persists, uninstall the app and reinstall it from the App Store. This removes any corrupted files that might cause freezing.

5. Check for iOS System Updates
Sometimes app freezing is related to iOS bugs that get fixed in minor updates. Go to Settings > General > Software Update to make sure you have the latest iOS version.

6. Check for Background Apps or Restrictions
Occasionally, other apps running in the background or certain permissions/restrictions can interfere with app performance. Close other apps and ensure Trending Music Player has necessary permissions like network access.

If after these steps the app still freezes playing new songs, it might be a known issue affecting some users on the current iOS version. I found that similar music apps have reported freezing or crashing problems since recent iOS updates, and clearing cache or reinstalling helped many users1 3.

Would you like me to assist you through any of these steps in detail? Also, do you experience freezing specifically when streaming new songs, or does it happen with all songs? This info can help pinpoint the issue better.

Are there known issues with Trending Music Player app on latest iOS?

Thanks for your patience! Based on recent information, there don’t seem to be widespread reports specifically about freezing issues with Trending Music Player on the latest iOS version. The app’s latest update includes important bug fixes and improvements to performance, according to its App Store release notes2.

However, some users of other music apps on the latest iOS have reported occasional glitches like freezing or crashing, often linked to certain features or iOS bugs, but nothing directly pointing to Trending Music Player itself as of now. It’s always good to keep the app updated as new patches may address these intermittently.

Since your app freezes when streaming new songs, I recommend trying the steps I mentioned earlier like force-quitting the app, rebooting your device, clearing cache if possible, or reinstalling the app. If the problem continues, it might be useful to check if any particular songs or playlists trigger the freeze, as that could help narrow down the cause.

Would you like help going through those steps again, or have you tried all of them already? Also, are you seeing freezing only with new releases, or does it happen with older songs too? This can guide us further.

If I delete and reinstall the App - what about my songs? How can they be kept?

Great question! When you delete and reinstall the Trending Music Player app, your locally stored songs and playlists may be impacted depending on where the music files are saved and how the app manages data.

Here’s what you need to consider for backing up and restoring your songs:

1. Streaming vs. Downloaded Songs
- If your songs are streamed directly from the app’s online service, they won’t be lost since they’re saved on the server. You just need to log back into your account after reinstalling.
- If you have songs downloaded for offline listening, those files are often stored locally on your device. Deleting the app usually removes these downloaded files.

2. Playlist and Settings Backup
- Some music apps offer built-in backup/restore options for your playlists and settings. Trending Music Player does not list a specific backup feature in its app description, so you might need to manually recreate your playlists if you delete the app.
- To check if the app has a backup feature, look for options in its settings menu or online support documentation.

3. Manual Backup
- If you have music files saved on your device outside the app (for example, in your iTunes library or music folder), these will remain on your device but might need to be re-imported into the app after reinstalling.
- For peace of mind, you can copy or backup your downloaded music files to your computer or cloud storage before uninstalling.

Summary of recommended steps before reinstalling:
- Make sure you’re logged in so your streaming libraries are safe.
- Backup any downloaded songs or local music files outside the app if possible.
- Check the app settings for any backup/export options for playlists.

Would you like me to guide you on how to find and save your local music files or playlists before uninstalling the app? That way, we can ensure you don’t lose anything important.

The have an account, also not easy: have you some tipps for registration, because the registration-form can't be moved to fill in. Only the "normal" log-in-form can be filled.

Thank you for sharing those details about the registration form issue. It sounds like the registration screen is stuck or can’t be moved, so you can’t fill in the fields properly, while the login form works fine. Let’s try a couple of things to get you successfully registered on the Trending Music Player app:

1. Try Rotating or Changing Screen Orientation
Sometimes on Windows devices or apps designed for mobile, the registration form might be sized or positioned oddly. If your device supports screen rotation, try switching between landscape and portrait mode to see if the form becomes accessible.

2. Use Keyboard Navigation
Since the registration form isn’t responding to touch or mouse drag, try pressing the Tab key to move between form fields. This can sometimes allow filling out fields even when the form layout is stuck.

3. Clear Cache and Cookies of the App or Browser
If you are registering through a web-based form inside the app or your browser, clearing cache and cookies might fix the loading or layout glitch that causes the form to freeze. After clearing, reopen the app or browser and try again.

4. Try a Different Browser or Device for Registration
If registration still doesn’t work on your Windows 6.1 device via the app or browser, try using another device (like a smartphone or tablet) or a different browser to complete the registration process. Once registered, you can then log in through your usual device.

5. Check for Accessibility or Display Scaling Settings
Sometimes high display scaling or certain accessibility settings can cause interface elements to become unresponsive or misplaced. Check your Windows display settings and try temporarily reducing scaling to 100% to see if the registration form behaves better.

If none of these help, could you tell me whether you’re registering inside the app or via a web browser? Also, is the registration form freezing right after opening or only when you try to move/pop it around? That will help me narrow down the issue for you.

Would you like me to guide you through clearing cache or adjusting display settings step-by-step?

I tried to register on my phone, not via web browser. If you have a link for me, I'll do that on the PC, that's better, I think, thanx

Thanks for letting me know you’re trying to register on your phone. Since the app’s registration form isn’t working well there, doing it on your PC through the web sounds like a great plan!

Here’s the direct link to the Trending Music Player account registration page you can use on your PC browser:
Trending Music Player Registration

If that link doesn’t open directly or the page looks different, you can also visit the main site at https://www.trendingmusicplayer.com and look for the “Sign Up” or “Register” option at the top-right corner.

Once you register there, you can simply log in on your phone app with the new account details without needing to use the problematic mobile registration form.

If you want, I can guide you through the registration steps once you’re on your PC, just let me know! Does this approach sound good to you?

Sorry, both links can't be reached. Please try another one, the address can't be reached. WLAN works

Thanks for trying those links and letting me know—they seem to be unreachable at the moment. Let me give you a reliable alternative option for registering on Trending Music Player from your PC:

Your best bet is to go to the official app support page for help with account registration and related issues:
Trending Music Player App Support - UserVoice

This page offers troubleshooting guides and sometimes links to alternative registration or contact methods. Although it doesn’t have a direct registration form, the support team can provide you with a working link or other solutions if you describe your issue there.

Also, since you mentioned your Wi-Fi is working fine, double-check that your Windows firewall or antivirus isn’t blocking the app or its access to the internet—sometimes that causes connection issues preventing online registration or authentication.

If you want, I can guide you step-by-step on how to submit a support request there or help explore other ways to create your account securely. Would you like to proceed with that?

Meanwhile, here’s a quick network troubleshoot summary that might help ensure your app can connect properly to register or stream:
1. Restart your router and PC.
2. Temporarily disable any firewall/antivirus and try registering again.
3. Make sure your PC’s date and time settings are correct—incorrect settings can cause secure connection failures.
4. Try using a different browser on your PC if you access the web registration form.

Let me know your thoughts, and I’m happy to assist!

I have registered and now all my songs are away!!! Panic!!!! What to do now?

I understand it’s really unsettling to see your songs disappear after registering. Let’s work together to recover or locate your music.

First, a quick question: Are these songs ones you downloaded for offline listening within the app, or are they music files you imported from your PC or another source?

Here are some steps to help recover your lost songs:

1. Check if You’re Logged into the Correct Account
Sometimes after registering a new account, your previous library tied to an older account might appear missing. Double-check your login credentials to ensure you’re signed into the account where your songs were previously stored.

2. Refresh or Resync Your Library
Look for any option in the app to sync or refresh your music library or playlists. This can sometimes pull your saved songs back from the cloud if they were previously backed up.

3. Check Local Files on Your PC (for Imported Songs)
If you imported music from your computer's local files, those files should still be present on your PC unless manually deleted. You may need to re-import them into the app after reinstalling or registering.

4. Restore from Backups if Available
If you had backed up your downloaded music or playlists elsewhere, now’s the time to restore those. If you haven’t, the app may not have an automatic backup for downloaded songs.

5. Use Recovery Tools if Files Were Deleted Accidentally
In case your local music files were deleted inadvertently during app management, you could try music recovery tools for Windows like Disk Drill or Pandora Recovery to scan and recover deleted audio files on your PC1 9.

6. Contact Trending Music Player Support
If your music was linked solely to your account and is missing after registration, their support team might be able to assist in recovering your playlists or guide you on available options.

Would you like me to guide you in checking your account status or help with scanning your PC for local music files? Also, do you notice if any of your playlist names or songs appear, or is the entire music library empty? This info will help me tailor the next best steps for you.