Hi there! I'm really sorry to hear that you're having trouble with the Simple sign-in process and the AI communication. It can be frustrating when technology doesn't work as expected, so let's see if we can get this sorted out together.

First, can you please tell me a bit more about what happens when you try to sign in? Are you seeing any error messages, or is the screen just stuck? Also, it would help to know what type of reset you attempted—were you trying to reset your password or something else?

I'll help you find a solution once I have a bit more detail!

I cannot sigh in. Words don’t appear that I put n. Completely stuck. No error message.i just hit ‘reset’ and nothing happened. I enter water intake and later it’s gone.

Thank you for providing more details; that helps a lot! It sounds like you’re experiencing a frustrating sign-in issue where your entered information just isn’t visible. Let's work through some troubleshooting steps.

1. Check Your Internet Connection: Sometimes, issues can stem from unstable internet. Make sure you're connected to a stable Wi-Fi or mobile data network.

2. Restart the Application: Close the Simple app completely and then reopen it. Sometimes, just restarting the application can clear minor glitches.

3. Clear App Cache (if applicable): If you have access to any settings in the application, look for an option to clear the cache. This can sometimes resolve issues with saved information.

4. Update the App: Ensure you have the latest version of the app. Go to the App Store, search for Simple, and check if there's an update available. If yes, please update and try signing in again.

5. Reboot Your Device: Sometimes a simple reboot of your Mac can solve ongoing issues. Click on the Apple menu at the top left and select "Restart."

6. Check if the App is Down: Sometimes, servers can be down for maintenance. You can check platforms like Downdetector to see if users are reporting similar issues.

7. Contact Support: If you’ve tried these steps and remained stuck, it might be worth reaching out to Simple’s support directly at [email protected] for deeper assistance.

After trying these steps, could you let me know if there's any change? Hopefully, we can get you up and running!