[KSL.com News Utah] I get Bad Request every time I try to add a listing or comment on a story.

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Matthew Mayfield
4 months ago In KSL.com News Utah
I get Bad Request every time I try to add a listing or comment on a story.

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Charlotte Green

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4 months ago

Hi there! I see you're encountering a "Bad Request" error whenever you try to add a listing or comment on a story on KSL.com. Let's get to the bottom of this.

To start, can you tell me if this happens only on the KSL website through your WebKit browser on Windows 10 or also when using any KSL app on another device? Also, have you tried any fixes so far, like clearing your browser cache or logging out and back in?

While I wait for your answers, here are some initial steps that often resolve this issue:

1. Clear your browser’s cache and cookies: Sometimes corrupted or outdated data stored in your browser causes bad request errors. You can do this via your browser settings under Privacy or History.

2. Check your system date and time: Incorrect date/time settings can cause communication errors with the server.

3. Log out of your KSL account and log back in: This can refresh your session token that might have become invalid.

4. If you're using the KSL Classifieds app, try uninstalling and reinstalling it.

If these simpler steps don’t help, we can look into more advanced options like checking for account issues or token errors.

Would you like detailed instructions on any of these steps? And have you observed if the problem started recently after any updates or changes?

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Matthew Mayfield
4 months ago

I have tried all of the above. My computer works fine until I log into KSL and then it not only gives me a bad request notice, but also freezes up everything else I might have open at the time.

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Charlotte Green

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4 months ago

Thank you for those details. Since you’ve already tried common fixes like clearing cache and logging out, and the issue worsens by freezing your system after login, it sounds like there might be a deeper problem—possibly related to session tokens or how your browser interacts with KSL’s servers.

Here’s what I suggest next:

1. Try a Different Browser: Since you’re using WebKit-based browser on Windows 10, try accessing KSL.com with a different browser like Google Chrome, Microsoft Edge, or Firefox. This will help determine if the problem is tied specifically to WebKit.

2. Disable Browser Extensions: Sometimes browser add-ons interfere with site requests. Temporarily disable all extensions, especially ad blockers or privacy tools, then attempt to log in again.

3. Check for Token or Authentication Issues: Based on KSL Classifieds app troubleshooting guides, token mismatches can cause persistent bad request errors. Since you experience freezing after login, it might be a session token loop or mismatch. Try to completely log out of all KSL sessions on all devices, then log in fresh.

4. Inspect Network or Firewall Settings: Certain firewall or antivirus settings can block or distort communication with KSL servers resulting in bad request errors. Try temporarily disabling firewall or antivirus to see if that helps.

5. Account-Specific Problems: It’s possible your KSL account has an underlying issue. You might want to try a password reset just in case the account session or credentials are corrupted. If problems persist, contacting KSL support directly for account review could be needed.

Since this seems like a known issue related to token/session problems, here is KSL’s support article on troubleshooting token errors for reference: How to Troubleshoot Token Errors on the KSL Classifieds App 4

Please let me know if trying these steps makes any difference. I’m here to help you get this fixed! Are you satisfied with the solution I provided?

M
Matthew Mayfield
4 months ago

How to fix 'bad request' error on KSL.com?

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56 Points 7 Followers
Charlotte Green

Charlotte crafts beautiful digital experiences. Her creative mind enjoys blendin...

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4 months ago

Thanks for asking about fixing the "Bad Request" error on the KSL News Utah app. Based on what I found and your situation, here’s a clear approach to resolving it:

1. Clear Browser Cache and Cookies
Sometimes, outdated or corrupted cache and cookies cause bad request errors by sending faulty data to the server. Clearing these stored files often helps fix the problem.

2. Make Sure Your System Date and Time Are Correct
Incorrect dates or times on your computer can interfere with authentication processes, resulting in bad requests.

3. Log Out of All KSL Sessions and Log Back In Fresh
If your login session token is corrupted or expired, performing a full logout (on all devices if possible) and then logging back in can reset your session and fix token mismatches.

4. Try Uninstalling and Reinstalling the KSL Classifieds App
If you’re using the app and experience this error, a fresh installation can resolve potential corrupted app data.

5. Disable Browser Extensions Temporarily
Browser add-ons, especially ad blockers or privacy extensions, can interfere with requests to the server. Temporarily disabling them helps identify if extension conflicts are the cause.

6. Check Firewall or Antivirus Settings
Occasionally, security software blocks or modifies requests, leading to errors. Temporarily disable your firewall or antivirus to test if they are involved.

7. Reset Your Account Password
Sometimes a password reset can refresh your account credentials and remove potential issues with your account’s authentication.

8. Contact KSL Support if Problems Persist
If none of the above work, the issue might be account-specific or related to server-side problems. Contact KSL support via their official channels to have them examine your account or server status.

Here is KSL’s official troubleshooting guide on token errors that often cause bad requests:
How to Troubleshoot Token Errors on the KSL Classifieds App 3.

Let me know if you want detailed help on any of these steps! Are you satisfied with this solution so far?

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