Hi! I see you're having trouble opening a fixed deposit account on the TymeBank app. I’d like to help you get this sorted out. Could you share a bit more about what happens when you try to open the fixed deposit? For example, do you get any error messages, or does the app just not respond?

Meanwhile, here are some general steps we can try to troubleshoot:

1. Check for App Updates: Make sure your TymeBank app is updated to the latest version from your app store, as out-of-date apps can cause functionality issues.

2. Clear App Cache and Data:
- On Windows WebKit (assuming you might be using a browser-based app), try clearing your browser cache and cookies. This can resolve loading or interface problems.
- If you use an app on your phone or another device, clearing app cache/data can help (Settings > Apps > TymeBank > Storage > Clear Cache/Data).

3. Log Out and Back In: Sometimes, a fresh login can help sync your account properly.

4. Review Steps to Open Fixed Deposit:
- Log in to the TymeBank app.
- Tap the Savings tile and then choose Fixed Deposit.
- Click on + Open new account.
- Enter your deposit amount and follow through the prompts.

If you’re encountering a "technical issue" message or the system refuses to process your request, it might be related to server-side problems, which occasionally happen. Some users reported system outages affecting fixed deposit openings recently2.

Could you let me know if any of these steps help or what exact message you see? Then we can go further from there.

it gives a technical error I have tried all the above already

Thanks for letting me know you've already tried the basic steps and still get a technical error when opening a fixed deposit account. Given that, it sounds like the issue might be server-side or related to TymeBank's system.

From what I see in recent reports, similar technical errors have been reported, and often they stem from TymeBank's servers experiencing issues or maintenance periods. If the problem persists across devices and after clearing caches, it's usually not on your end1.

Here’s what you can do next:

1. Check for TymeBank Service Status: Visit TymeBank’s official help and support hub or their social media channels to see if there are any announcements about outages or maintenance affecting the fixed deposit feature.

2. Try a Different Device or Network: Sometimes network restrictions or device-specific glitches can cause this error. If possible, try logging in and opening the fixed deposit on a different device, and from a different internet connection (like switching from Wi-Fi to mobile data).

3. Contact TymeBank Customer Support: Since this seems like a recurring technical error on their side, contacting TymeBank directly would be the best step. You can reach them at their official help email: [email protected] or call their support line at 0860 999 119. Let them know the exact error message and that you’ve tried troubleshooting already.

4. Wait and Retry Later: If it is a server-side problem, their technical team will likely be working to fix it, so trying again after a few hours or the next day might help.

If you want, I can help draft a message for their support team including your issue details, or assist with anything else. Just let me know!

Are you satisfied with this plan, or would you like me to guide you through any of these steps right now?