Hello! I understand you’re having an issue where the Empire Four Kingdoms app screen freezes when you're trying to log in. Let’s work through this together and get you back to playing smoothly.

Could you tell me a bit more about when exactly the freezing happens? Is it right after launching the app, during the login process, or after logging in and while playing? Also, have you tried any steps already, like restarting your device or clearing the cache?

In the meantime, here’s a step-by-step approach we can try based on common resolutions:

1. Restart Your Computer: Sometimes a simple restart can clear temporary glitches.

2. Clear Browser Cache (Since you’re using WebKit browser on Windows):
- Open your browser settings.
- Find the section for clearing browsing data or cache.
- Clear cached images and files (try not to clear passwords or cookies unless you want to re-login).
- Restart the browser and try logging in again.

3. Check for App or Browser Updates: Ensure your browser and the game itself (or its web version) are up to date.

4. Disable Browser Extensions: Sometimes extensions interfere with game loading. Try disabling them temporarily.

5. Ensure Stable Internet Connection: Confirm your network is strong and stable.

6. Try Running Browser as Administrator: Right-click your browser and choose "Run as administrator" to see if permissions are causing the freeze.

7. Compatibility Mode: Since you're on Windows 10, sometimes setting the browser or app to compatibility mode for Windows 7 can help with freezing issues.

If these steps don’t resolve your problem, we can look into more advanced solutions or check for server-side issues.

Let me know if you've already tried any of these or if the freezing happens at a specific moment. That will help me guide you better!