Hi there! I understand you're trying to communicate with OhioHealth MyChart but might be running into compatibility or access issues using Trinity Health MyChart. Let me get a bit of clarity to assist you better:

Are you trying to use the Trinity Health MyChart app to access your OhioHealth MyChart information? Or are you having trouble linking both accounts together? Also, could you share what exactly happens when you try to communicate—such as any error messages or if the app won't load?

Knowing this will help me guide you step-by-step. Meanwhile, here's some helpful information:

1. Trinity Health MyChart and OhioHealth MyChart are separate patient portals/apps maintained by their respective organizations. The Trinity Health MyChart app primarily serves Trinity Health patients.

2. You cannot directly access OhioHealth MyChart within the Trinity Health MyChart app; each system requires its own login and app.

3. However, OhioHealth does allow patients to link MyChart accounts from different organizations to view health information in one place via their app or portal. This usually involves logging into your OhioHealth MyChart and using the "link accounts" feature6.

Here’s what you can do next:

Step 1: Confirm which MyChart app(s) you have installed—Trinity Health MyChart, OhioHealth MyChart, or both.

Step 2: If you want to see your OhioHealth information, ensure you are using OhioHealth’s MyChart app or portal, not Trinity Health’s.

Step 3: If you want to link your Trinity Health and OhioHealth MyChart accounts, you can do so within the OhioHealth MyChart portal or app by using their linking instructions.

If you need, I can help walk you through linking accounts or downloading the correct app on your Android 10 device.

Does that sound like the issue you’re facing? Let me know, and I’ll guide you through the specific steps!