Hi! I understand you're having trouble with the Aloha VPN not working on your Mac running OS X 10.15.7. To help you out, can you tell me a bit more about the issue? For example:

- Does the VPN fail to connect at all, or does it connect but not provide the expected privacy or location benefits?
- Are there any error messages you see when you try to turn it on?
- Have you recently updated the app or your OS before this started happening?

While waiting for those details, here are some initial steps tailored for your Mac system:

1. Remove and Reinstall VPN Profile:
- Open the Aloha Browser settings.
- Scroll down to find and select the option to "Remove VPN Profile."
- Close the settings.
- Tap the shield icon within Aloha Browser to reinstall the VPN profile.
This can refresh the VPN configuration and resolve common connection issues.

2. Restart the App and Mac:
- Quit the Aloha Browser completely (right-click on the app icon in the Dock and choose Quit).
- Restart your Mac, then relaunch the Aloha Browser.
Sometimes a simple restart clears temporary glitches.

3. Check Your Internet Connection:
- Ensure your internet connection is stable.
- Try accessing websites without the VPN to confirm the internet works.

4. Update the App:
- Check if there is an update for the Aloha Browser in the Mac App Store or official website.
- Running the latest version can fix known bugs.

If these steps don't solve the issue, please let me know what you've tried and any messages you've seen. I can then guide you through deeper troubleshooting or check for server-side problems.

Are you comfortable trying these out?

it wont work at all

Thanks for letting me know it won’t work at all. Since that’s the case, let’s try a few focused steps to get your Aloha VPN up and running on your Mac with OS X 10.15.7.

Here’s what to do next:

1. Remove and Reinstall the VPN Profile in Aloha Browser:
- Open Aloha Browser on your Mac.
- Go to Settings within the browser.
- Scroll down and select “Remove VPN Profile.”
- Close the Settings menu.
- Now, click the shield icon in the browser to reinstall the VPN profile.
This process resets the VPN configuration and often resolves connection failures.

2. Restart the Browser and Mac:
- Quit Aloha Browser completely (right-click the Dock icon and choose Quit).
- Restart your Mac to clear any temporary network or app glitches.
- Relaunch Aloha Browser and try the VPN again.

3. Check Internet Connectivity Outside VPN:
- Open Aloha or another browser and confirm you can access websites without the VPN.
- If the internet isn’t working outside the VPN, the issue might be with your network rather than the VPN app.

4. Update Aloha Browser:
- Make sure you have the latest version of Aloha Browser installed by checking the official site or Mac App Store.
Updates often include fixes for known problems.

If after these steps the VPN still won’t connect, it could possibly be a server-side issue or an incompatibility with your Mac version. Let me know if any error messages appear or if you want me to help dig deeper.

For additional info, here’s a community knowledge base link covering VPN connection problems and solutions on Aloha that might be helpful:2

Could you please try these and update me on how it goes?