Hello! Thanks for reaching out about your CHEF iQ app issue where you can see the cooking time but can’t change it because the options are grayed out. I’d be happy to help get this sorted.

To start, can you tell me a bit more about your current setup? For example:
- Are you connected to the CHEF iQ cooker or thermometer via WiFi or Bluetooth?
- Is this happening for all cooking modes or just a specific one (like smoker, grill, oven)?
- Are you trying to change the cooking time before starting the cook or while it’s already running?
- Have you recently updated the app or the device firmware?

This info will help me guide you better. Meanwhile, here are some initial steps to try:

1. Reconnect the Device: Sometimes the app reflects live cook info but disables changing settings if the connection is unstable or in read-only mode. Try disconnecting and reconnecting your CHEF iQ device via the app.

2. Restart the App and Device: Close the app fully on your Windows device, then restart it. Also, power cycle the CHEF iQ device (unplug it, wait 10 seconds, then plug back in).

3. Check for Software or Firmware Updates: Make sure your CHEF iQ app and cooker/thermometer firmware are both updated to the latest version, as outdated software can lead to limited control options.

4. Start a New Cook: If you’re on an ongoing cook, some apps lock settings during cooking. Try ending the current session (if possible) and begin a new one—then check if time and other options are editable.

5. Permissions and Login: Ensure you are properly logged into the app with your CHEF iQ account and have full permissions. Sometimes limited accounts or guest modes restrict changes.

If these don’t work, there might be a deeper syncing issue or a bug that needs more advanced troubleshooting. In that case, I can guide you through some diagnostic steps or you might want to reach out to CHEF iQ support directly.

Please let me know your answers to the above questions first and what you’ve tried so far, and we’ll get this working smoothly for you!