[Voxist] Voixst still intercepts my voicemail even after uninstalling

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Gary Atkinson
7 months ago In Voxist
Voixst still intercepts my voicemail even after uninstalling

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Charlotte Green

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7 months ago

Hi! I understand that even after uninstalling the Voxist app, it still seems to be intercepting your voicemail. That sounds unusual, and I want to help you get this sorted out.

To get a clearer picture, can you tell me:
- Are you still seeing any Voxist notifications or messages related to voicemail?
- How are you accessing your voicemail now (through your carrier’s default voicemail, phone dialer, or another app)?
- Did you try restarting your phone since uninstalling the app?

Meanwhile, here’s a step-by-step approach to tackle this:

1. Restart your phone: Sometimes, after uninstalling an app, your device needs a reboot to clear any lingering settings that might still route voicemail through that app.

2. Check Default Voicemail Settings:
On Android 10 (your OS), go to Phone app > Settings > Voicemail.
Verify if your carrier’s voicemail number or default voicemail service is set correctly. Sometimes Voxist may have been set as the default, and uninstalling the app may not reset this.

3. Clear Phone App Defaults:
Head to Settings > Apps > Phone (or your calling app), then scroll to “Open by default” or “Set as default” and clear any defaults. This allows your phone to re-prompt for the default voicemail app/service.

4. Check Carrier Voicemail Settings:
Contact your carrier or check their website to see if your voicemail service needs to be reset or reactivated independently from Voxist. Occasionally, third-party apps like Voxist can configure voicemail forwarding or conditional call forwarding settings on your line, which need manual resetting.

5. Verify Voicemail Number in Phone App:
Using the dialer, enter *#61# or *#62# and dial. These codes show call forwarding settings including where voicemail calls divert. If forwarding is still directed to Voxist’s services, you may have to disable it by dialing ##61# or ##62# or contacting your carrier.

If after these steps Voxist still intercepts your voicemail, it likely means the call forwarding or voicemail routing is set on the network/carrier side rather than your device. In that case, I can help you draft a quick message to Voxist support or your carrier explaining the issue for further assistance.

Does that sound good? And did you notice anything unusual right after uninstalling it?

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Gary Atkinson
7 months ago

Voxist acts as my default voicemail even after uninstalling

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Charlotte Green

Charlotte crafts beautiful digital experiences. Her creative mind enjoys blendin...

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7 months ago

Thanks for clarifying that Voxist is still set as your default voicemail even after uninstalling the app. This is a common situation because uninstalling alone doesn’t deactivate Voxist’s voicemail forwarding on your phone line or device.

Here’s what you can do step-by-step to fix this:

1. Reinstall Voxist Temporarily
Since Voxist manages voicemail forwarding through your account, uninstalling doesn’t revert those settings. Reinstall the Voxist app from the Play Store.

2. Deactivate Voxist in the App
Open the app, go into My Account or Settings, and look for an option to Deactivate or Turn Off Voxist voicemail forwarding. This properly tells the service to stop intercepting your voicemails.

3. Uninstall Voxist Again
After you’ve deactivated it in the app, uninstall it again and check your voicemail behavior.

4. Reset Voicemail Forwarding on Your Phone or Carrier
If you can’t or don’t want to reinstall, you might need to reset call forwarding manually. Using your phone dialer, try these codes:
- Dial *#61# and press call to check where unanswered calls (voicemail) are forwarded.
- If forwarding points to Voxist, disable it by dialing ##61#.
These codes may vary depending on your carrier, so you might want to confirm the exact codes with them.

5. Contact Voxist Support or Your Carrier if Needed
If forwarding remains active, contacting Voxist support at [email protected] or your mobile carrier is recommended. They can reset voicemail routing from their side.

This issue happens because Voxist sets up conditional call forwarding to their service, and removing the app doesn’t undo that. Reinstalling to turn it off or dialing special codes usually resolves it2 10.

Would you like me to help guide you through reinstalling and deactivating, or assist with the call-forwarding commands on your device?

G
Gary Atkinson
7 months ago

Voixst still intercepts my voicemail even after uninstalling

user
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56 Points 7 Followers
Charlotte Green

Charlotte crafts beautiful digital experiences. Her creative mind enjoys blendin...

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7 months ago

Hi again! Since Voxist still intercepts your voicemail after uninstalling, it sounds like the voicemail call forwarding on your phone line is still directed to Voxist’s service. Uninstalling the app alone doesn’t reset that forwarding because it’s configured at the network or system level.

Here’s a straightforward way to fix it:

1. Reinstall Voxist temporarily
- Download and install Voxist again from the Play Store.

2. Deactivate the forwarding inside the app
- Open Voxist, go to Settings or My Account, and look for an option to disable or deactivate the voicemail forwarding service. Turning it off in the app instructs the service to stop intercepting voicemails.

3. Uninstall Voxist again
- After disabling forwarding, uninstall the app.

4. Manually check and reset call forwarding via your dialer
- Dial *#61# and press call. This will display the number where your unanswered calls (like voicemails) are forwarded.
- If you see a Voxist number, you can disable forwarding by dialing ##61# and pressing call.
- This resets voicemail forwarding on many carriers.

5. Restart your phone
- This helps apply the changes.

If you’re unsure about these codes or they don’t work because carriers differ, it’s a good idea to contact your mobile carrier and ask them to reset your voicemail forwarding so Voxist no longer intercepts your calls.

This approach is commonly used because Voxist sets conditional call forwarding on your line, which remains active unless cleared1 2.

Would you like help going through these steps, or prefer I draft a message to Voxist or your carrier for support?

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