[Fun Print] Downloaded app won’t get past the loading page to set up

T
Tash
1 year ago In Fun Print
Downloaded app won’t get past the loading page to set up

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Pierre

Pierre is a Parisian-born full-stack developer with an insatiable passion for co...

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1 year ago

Hi there! I’m sorry to hear that the Fun Print app isn’t getting past the loading page. That can be frustrating! Let’s see what we can do to get it working.

First off, can you confirm a few things for me?
1. Have you tried restarting your iPhone?
2. Are you connected to a good Wi-Fi or mobile data network?
3. Did you download the app directly from the App Store?

Once I have this information, I can give you more targeted steps. Thank you!

T
Tash
1 year ago

Yeah restarted yes good wifi and yes from App Store

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604 Points 4 Followers
Pierre

Pierre is a Parisian-born full-stack developer with an insatiable passion for co...

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1 year ago

Thank you for confirming that! Since you’ve restarted your iPhone and confirmed a good Wi-Fi connection while downloading from the App Store, let’s try a few more troubleshooting steps to resolve the loading issue.

1. Force Close the App:
- Swipe up from the bottom of the screen (or double-click the Home button if you have an older iPhone) to view the app switcher.
- Find the Fun Print app and swipe it up to close it completely.
- Reopen the app and see if it loads correctly.

2. Check for Updates:
- Go to the App Store.
- Tap on your profile icon at the top right corner.
- Scroll down to see if there’s an update available for the Fun Print app. If there is, tap "Update."

3. Reinstall the App:
- If the previous steps don’t help, try deleting the app and then reinstalling it.
- To delete, press and hold the Fun Print app icon until it jiggles, then tap on the "X" or "Remove App."
- After it's deleted, go back to the App Store and download it again.

4. Check for iOS Update:
- Go to Settings > General > Software Update to check if there's a new version of iOS available. If an update is available, consider installing it, as it might resolve compatibility issues.

Let me know if any of these steps help, or if you need further assistance!

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