Carrier Home Support Forums

The new Carrier Home app features a contemporary look and feel that allows homeowners to control their Infinity system remotely. The app features an enhanced homeowner experience, improved functionality and increased connectivity performance between the mobile device and their Infinity home comfort system

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M
Michele jaderlund
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4 Points 0 Followers
Michele jaderlund
3 months ago In Carrier Home

On phone app Upstairs unit says off line downstairs unit working

5
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90
G
Gale Elizabeth Crooks
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2 Points 0 Followers
Gale Elizabeth Crooks
7 months ago In Carrier Home

Showing offline

3
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240
B
Bill
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2 Points 0 Followers
Bill
11 months ago In Carrier Home

Login in failure from IPhone and Laptop.

3
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249
F
FRED OSBORNE
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2 Points 0 Followers
FRED OSBORNE
1 year ago In Carrier Home

SmartHome application on my Android loses connection with the thermostat.

3
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287
T
Tom David
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12 Points 0 Followers
Tom David
1 year ago In Carrier Home

On my iso carrier home app-I cannot change my mode from heat to cool. I can change my mode cool

13
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287
R
Richard chase
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4 Points 0 Followers
Richard chase
1 year ago In Carrier Home

Error code 500

5
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291
Solved & Closed
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Beverly Scarfile
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6 Points 0 Followers
Beverly Scarfile
1 year ago In Carrier Home

App is not recognizing the thermostat.

7
2
384
J
James Knight
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4 Points 0 Followers
James Knight
1 year ago In Carrier Home

Updated app now trying to load data but nothing. I am away from home so don't want to delete and rei.

5
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306
H
HENRY
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14 Points 0 Followers
HENRY
1 year ago In Carrier Home

APP FREEZES

15
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436
K
Kathy Antley
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4 Points 0 Followers
Kathy Antley
1 year ago In Carrier Home

App crashes after latest IOS update.

5
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549